Product: Bank Of America Customer Care Clear all filters (3 of 105 reviews match)
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1 comment
1.0
Details
Bank Of America - Dissatisfied long time Customer.
Bank Of America - Dissatisfied long time Customer.
Dissatisfied long time Customer. 12-3-2018 We placed a first-time claim with BOA claim #88931390 about an item we had purchased a few months ago. At first, they were great they reimbursed our account. Then after a few weeks, they wanted more info on the item so we sent...
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Anonymous
#1632267

QUOTE : "Dissatisfied long time Customer" ... what is wrong with this statement ? Why stick around so long ? I don't understand. Sounds like an oxymoron.

Author
Service
Bank Of America Customer Care
Cons
  • Outcome of the claim
Reason of review
Poor customer service
Loss
$204
Preferred solution
Full refund
Review #1414017 is a subjective opinion of poster.
0 comments
1.3
Details
Bank of America --- POD account
Let me begin by saying my father has been a customer of Bank of America for over 40 at a branch in Clarksville, Virginia. At his passing two years ago, my sister and I went to the branch in Clarksville and informed the Branch Manager Mrs. good that my father had...
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Author
Service
Bank Of America Customer Care
Pros
  • Home band in clarksville--great
Cons
  • Estate office --- poor
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Bank Can t Get It Right
Review #909107 is a subjective opinion of poster.
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Bank Of America - Customer Care Review from Framingham, Massachusetts

2.7
Details
Bank Of America - Customer Care Review from Framingham, Massachusetts
9th in a line of 12. This happens every day. 2 tellers and the management standing around watching. It takes 15-30 minutes to get to the counter. Unacceptable customer service. When you get to the counter, service is great but this is the new normal. Not enough staffing for times they KNOW are busy. Snap out of your cheapness bank of america
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Author
Location
Framingham, Massachusetts
Service
Bank Of America Customer Care
Pros
  • Quality of service once i got to a teller
Cons
  • Long lines
Reason of review
Poor customer service
Review #872754 is a subjective opinion of poster.