Seller: Bank Of America Product: Bank Of America Customer Care Clear all filters (0 of 105 reviews match)
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Bank Of America - The dead are buried

Waiting for the estate to answer. My father deceased 7/2018 mom 09/2018 the only living Heir is me. They want court order papers that I am the heir. Hello they only had one child as stated on the affidavit Yes let's bring back the dead to Verify who I am.
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Author
Service
Bank Of America Customer Care
Review #1530282 is a subjective opinion of poster.
0 comments

Bank Of America - Credit card

Applied for credit care when I went to activate it, the process was a fing joke. Stayed on the line for 45 minutes with a lady I who I couldn't understand she talked so low, she was suppose to send me an online link to setup account which she never did. Called back to another number and stayed on line with that lady another 30 minutes she could not help said she would put me through to another person, thats when I told her to just cancel the dam card.
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1520608 is a subjective opinion of poster.
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Bank Of America - Cashiers Check

told in the bank yesterday when I deposited a Cashiers Check from another Bank - by 3 people two tellers and a Manager who were standing around talking - that funds would be available after midnight on my deposit. Well next day check my account on line - now says it will NOT be AVAILABLE until April 4th - - called - absolutely NO satisfaction - will be closing my account there - this is only about the 4th major issue there in the last 5 years -thank god there are Credit Unions around. There lack of training and lies are ridiculous and they could care less.
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Author
Service
Bank Of America Customer Care
Review #1501506 is a subjective opinion of poster.
2 comments
1.0
Details
Branch manager, staff and phone support have no clue. No one was able to resolve my problem. It is easier to just avoid BA and just deal with another bank like Chase or even avoid the banks and go to a credit union if you want better customer service. I will never bank with Bank of America...
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user22618545
#1673793

Ditto

Author
Service
Bank Of America Customer Care
Cons
  • Management
  • Call center
  • Online
Reason of review
Poor customer service
Preferred solution
N/A
Review #1496311 is a subjective opinion of poster.
1 comment
They don’t need to buy guns to destroy you and kill your soul, they are so corrupt our justice system can’t even enforce court orders to the millions of people that lost the only security they thought they had. The American people need to require companies guilty of...
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Anonymous
#1646644

Guess you should have paid your mortage, at least that was an option for you - but I guess you had another solution, well hows that working out for you now, standing at the cu...

Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1473154 is a subjective opinion of poster.
0 comments
1.0
Details
However this was not good enough for him. BANK OF AMERICA SUCKS WHEN IT COMES TO CUSTOMER SERVICE. IT IS NON EXSISTANCE. I WILL NEVER GET MY OVER PAYMENT BACK. I will never open a checking account or credit card with them. I will tell everybody I know how bad their...
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Loss
$912
Preferred solution
Full refund
Review #1445764 is a subjective opinion of poster.
0 comments

Bank Of America - Horrible Customer Service

1.0
Details
We were with Bank of America for over 23 years.I must say that we switched when we had a problem with credit processing. We had a customer come in with a bad credit card, which we ran and the credit processing machine gave us an approval.The amount was for over $5000. We called the bank to verify that the card was good which they said , all was well! Then we find out the card id bad they have been holding all funds and better yet after 2 weeks we finally get a call to fill us in as to what they have been doing. Very Bad business practices on Bank Of Americas part.
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Author
Location
Kingston, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Loss
$34
Review #1437631 is a subjective opinion of poster.
1 comment
1.0
Details
Below is the letter I sent to Bank of America ... Dear Sir or Madam ,Reasons I am closing my account : 1.Your corporation has closed hundreds of ATM's across the US , making it difficult to withdraw cash when traveling. 2.Closed many financial centers , Amarillo now...
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Anonymous
#1632515

BOA doesn't care!!! They have a strategy (and reputation) of squeezing every penny from customer service fees and financial transaction. They have made record profits in 2018 ...

Author
Service
Bank Of America Customer Care
Cons
  • Awful customer service
  • Withholding funds
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Review #1430903 is a subjective opinion of poster.
0 comments

Bank Of America - Credit balance check never sent

I had $9k credit balance. I asked for a check. They never sent it.
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1424916 is a subjective opinion of poster.
1 comment
know one knows wh they are doing, I not only get differrent answers for the same questions, but just keep getting switch to oth departments with just waiting.
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SpiritedSalamander648
#1616073

Your absolutely right!! They are good at sending your call to somebody else and it's a entirely different story. then they blame you so they can get more money from you. Then ...

Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1416806 is a subjective opinion of poster.