Bank Of America Customer Care Reviews and Complaints
What happened? What can we help you with?
Cons
No items
Pros
No items
Clear all filters
(2 of 106 reviews match)
Product:
Rating:
As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working. Went to the one on 67 ave and 40...
View full review
Review
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Bank Of America - Telephone customer services
I am a wealth management customer. many times I have difficulty time getting to speak with customer services persons. I have to answer many questions. they required many informations and sometime I did not have all the information. I told the computer that I would like to speak with a representative. but had hard getting to one ! I own BAC stocks and I like the cost control.but it seems the management placed cutting costs over customer services, especially with the wealth management clients....there are many wealth management firms would like to have my account. without improvement, I might make a switch. RKW
Review
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel