Bank Of America Customer Care Reviews and Complaints
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As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working. Went to the one on 67 ave and 40...
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Author
PissedConsumer1202066
Service
Bank Of America Customer Care
Reason of review
Poor customer service
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Bank Of America - Telephone customer services
I am a wealth management customer. many times I have difficulty time getting to speak with customer services persons. I have to answer many questions. they required many informations and sometime I did not have all the information. I told the computer that I would like to speak with a representative. but had hard getting to one ! I own BAC stocks and I like the cost control.but it seems the management placed cutting costs over customer services, especially with the wealth management clients....there are many wealth management firms would like to have my account. without improvement, I might make a switch. RKW
Author
PissedConsumer842037
Location
Vienna, Virginia
Service
Bank Of America Customer Care
Reason of review
Poor customer service
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