Product: Bank Of America Customer Care Rating: 4 Stars Clear all filters (2 of 111 reviews match)
Filter by rating
filters
Product:
Rating:
3.9
Details
As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working. Went to the one on 67 ave and 40...
View full review
Review
#1202066 Review #1202066 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service

Bank Of America in Vienna, Virginia - Telephone customer services

4.0
Details
I am a wealth management customer. many times I have difficulty time getting to speak with customer services persons. I have to answer many questions. they required many informations and sometime I did not have all the information. I told the computer that I would like to speak with a representative. but had hard getting to one ! I own BAC stocks and I like the cost control.but it seems the management placed cutting costs over customer services, especially with the wealth management clients....there are many wealth management firms would like to have my account. without improvement, I might make a switch. RKW
View full review
Review
#842037 Review #842037 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Reviews

  1. 299 reviews
  2. 81 reviews
  3. 31 reviews
  4. 14 reviews
  5. 8 reviews
Bank Of America reviews