Product: Bank Of America Customer Care Clear all filters (105 of 105 reviews match)
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1 comment
1.0
Details
Bank of America is the worst someone tried to scam me and gave me a bad buissness check and Bank of America did not care or help me they just wanted to close my account and flag me I had someone give me a buissness check to buy my car and I was waiting for the check to...
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Anonymous
#1485719

... and it is all your own fault ; anything that reeks of a scam gets ferretted out quickly by these banks so I'd say you're the sketchy one and so is whomever was supposed to...

Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1261596 is a subjective opinion of poster.
0 comments
1.0
Details
i submitted a claim in February for a deposit reimbursement on a moving company that i cancelled service within 24 hours (below their 72 hour policy) BOA rejected my claim, in favor of the merchant, i faxed all the backup document in April 4th, with proof of email...
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Author
Location
Olympia, Washington
Service
Bank Of America Customer Care
Reason of review
Bad quality
Loss
$861
Preferred solution
Full refund
Review #1251770 is a subjective opinion of poster.
1 comment
1.6
Details
I have been a customer through all the Changes in this Bank, Since it was originally Commerce Union ?Nashville, Tennessee, then Sovran, then Nations, on and on. I use BOA at 2031 Richard Jones Road, Nashville, Tennessee 37215. I went in a couple of months ago to deal...
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h.kitchener
#1472387

Find another bank. They seem to be everywhere.

Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1244332 is a subjective opinion of poster.
0 comments
I am always putting my husband's check in the ATM and it will not take it we are both on the account and it's from the same bank iask inside they treat me bad extremely rude the so called manager and so called tellers need to be retrained on how to treat people or...
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1235408 is a subjective opinion of poster.
0 comments
1.0
Details
I went to a B of A branch at 1704 NM Hwy 528, NW in Albuquerque, NM 4/14/18, Saturday at 9:30 a.m. to get a simple notary stamp. The bank now has a "screener" who demands to know your business when you come in and she was rude and dismissive because I didn't have an...
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Author
Location
Albuquerque, New Mexico
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1233513 is a subjective opinion of poster.
0 comments

Bank Of America - They were very rude and did not help

They would not help me with a returned check issue they kept apologizing and saying it was to late but I was on hold for 20 mins it was not my fault
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1215601 is a subjective opinion of poster.
0 comments
3.9
Details
As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working. Went to the one on 67 ave and 40...
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1202066 is a subjective opinion of poster.
0 comments
I've been a loyal BOA customer for the last 26 years.Even stuck with them through the 'meltdown' in 2008. Since then, they've CLOSED the local branch instead of adding a 2nd ATM or more tellers.. (the location in Lawton, OK, a Military Base town kept them busy), so the...
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Author
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1201371 is a subjective opinion of poster.
0 comments

Bank Of America - Rude staff

1.0
Details
1827 N Military Trl, West Palm Beach, FL 33409 Never ever come to this place, peoples here is so rude. The tablet guy with funny name ynusha or some *** like this is so stupid!! I came to change my account to this bank but i gave up... the peoples in wells fargo is much better. Feb/13/2018
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Author
Location
West Palm Beach, Florida
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1188974 is a subjective opinion of poster.
0 comments
1.5
Details
I have been banking at boa for 40 years, business account as well as personal.At East Islip branch all the wonderful employees were transferred elsewhere, new staff is very unfriendly. The line is usually long, only one teller. Yet as you walk in your greeted by...
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Author
Location
East Islip, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1186107 is a subjective opinion of poster.