Everett, Washington
Not resolved
1 comment

Made deposit. Didnt show date did. Rediculous! All managers can not help with email; showing deposit confirmed. No help from any customer service escallated to Executives. Poor management period . I will never use Bank of ? (America) for anything. Plan to have relatives pull out all all.. Move on...this financial institution? Ran by bunch of total idiots. No security there. Tried but failed miserably. Hope CEO gets this; tried to contact upper executives before post; all fake # and emails; just staying with the same run around...dont have time for nonsense..waste of time..moving on .. Bye bye BOA...you suck.

Product or Service Mentioned: Bank Of America Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1176118

Got Spirit BofA card and realized in just the first month already how bad customer really is. They not only change their answers from one agent to the next but when issues happen because of thier mistakes they make up other answers to justify their ignorance and care not one bit that you have incurred losses because of it or spent over 2.5 hours being bumped back and forth from one clueless agent to the next trying to get correct information, answers or relief from the mess they created.

WORST CS EVER!!!! Beware!!!