Product: Bank Of America Debit Card Clear all filters (16 of 16 reviews match)
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Reward Zone USA - Avoid

Completed all requirements to receive reward... Wont recognize it tho... *** company
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Review
#1703309 Review #1703309 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Cons
  • Wasted over an hr of my time with deceptive offers
Reason of review
Access/ activation issues
Loss
$1000
Preferred solution
Deliver product or service ordered
1.1
Details
At this hotline number, Bank of America, assures me it can help with any problem at all. Once again the phone disowns me and I get a recording telling me that the emergency number will not be staffed by a human being until Monday. Right. I travel a lot so if this...
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1 comment
Anonymous
#1660652

As a well schooled critic my expectations are high and I must say I feel duped by you. Your review is at best the work of a 3rd grader and at worst the work of a crackwhore.

There is no rhyme or rational reason in the way you’ve laid out your review, and quite frankly it makes little to no sense. My recommendation is for you to contact those that awarded you any educational degrees and ask if they offer a money back guarantee

Review
#1479662 Review #1479662 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Reason of review
There are so many other banks I can use.

Bank Of America - ANGRY NEW CUSTOMER

1.0
Details
I recently opened a new checking account with BofA due to my old bank closing a lot of its branches and only having one branch in my town which was way across town and only 2 atm's in the entire town. I figured with BofA having several locations in my town as well as ATM's I would check the out. After reviewing their accounts and what they had to offer, I decided to open the account. Due to my work hours, it's almost impossible for me to go into a branch so I did everything online. (Which I've done with my other bank with no issues.) Everything was completed and my account was opened. I was provided a routing number, account number and etc., and my information was provided to my employer for my direct deposit. The following week, I received my new debit card, and welcome packet from BofA. This morning, I try to log into my account through my mobile app only to be told that the information entered does not match any of their records. I called the 800 number that was provided only to be informed that my account had been closed for security reasons. (All of my information couldn't be verified online.) So I needed to go into a local branch. I had to leave my job and go into a branch, and provide the same information that I provided online only thing different was a photo ID. To make matters worse, I have a direct deposit scheduled for this Friday into the account they closed. Their response, "There's nothing we can do, the account has been closed." My question is, WHY IN THE *** WOULD YOU SEND ME A DEBIT CARD, AND WELCOME PACK IF YOU COULDNT VERIFY MY INFORMATION?????????? Now I have to wait until possibly next Friday before I receive my funds, and not to mention I have things set up to auto draft from this account!! I AM BEYOND PISSED!!!!
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Review
#1143129 Review #1143129 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Bank of America trying to charge me $10.00 fee to replace 2 worn out Debit cards. Taking my account to Wells Fargo. Adios BofA. They say it's not their fault the strips wear out. They told me Visa charges them to mail out the new cards. I told them maybe they need to...
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1 comment
Anonymous
#1396227

WF or any other monster mega bank will not be an improvement. Go to a small, community bank or better yet, a credit union.

Review
#1137041 Review #1137041 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
for my protection B of A decided to put a restriction on my debit card. I found this out when I tried to pay for dinner and couldn't. I also sat on hold for >3 f---ing hours and spoke to no one. I am scheduled to go out of town tomorrow for work and I cant' access my...
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1 comment
Machele
#1227240

Truth be told, you really shouldn't be using a debit card in the first place. They are very, very dangerous. Use a credit card instead or just plain cash.

Review
#937000 Review #937000 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Cons
  • Withholding funds
  • Bank of america in general
  • Your protection
Reason of review
Poor customer service
Loss
$11000
Tags
  • Unusual Activity

THE WORST BANK IN USA....BANK OF AMERICA

1.0
Details
There are two banks I will never deal with...Wells Fargo and Bank of America. Unfortunately, I have a friend who is a FA at Merrill Lynch and ML is now in bed with BOA so I am forced to use their services. So last week I tried to use my debit card and it was declined. I called BOA and was told there was a block on it due to fraudulent activity that happened a week ago. REALLY??? Was anyone going to tell me about it??? So after not telling me about the fraudulent charges of approximately $1000, they blocked my card and I found out about it when I tried to use it...nice....And I was going on a trip across country the next morning. So, long story short, BOA "rushed" a card to me for delivery 4 days later when I was out of town. I asked to have the card delivered to my business address since no one would be home and I did not want my new card sitting outside my door for days. The replacement card was delivered as requested...and a second debit card was delivered to my home without me knowing a second card was coming. So this card sat outside my door until I returned. When asked about this BOA had no explanation...none. No explanation as to why they sent a second card to the very address I told them not to...no explanation as to WHY A SECOND CARD was sent and no explanation as to why I was not told 2 cards were being sent. BOA SUCKS!!! Sorry Jerry, I will be leaving Merrill Lynch because BANK OF AMERICA SUCKS!!!!!
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Review
#907638 Review #907638 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Cons
  • Lack of communication and customer service
Reason of review
Nonexistent Communication Skills
Preferred solution
Let the company propose a solution

Bank Of America in Detroit, Michigan - ATM Restriction Debit Card

On 5/20, I had two restrictions with Bank of America ATM IMONO51, Serial#: 5404. The ATM took -$200 each time for two times for a total of $400. But I never received this money. The two restrictions transection were shown in statement on the 5/20/16. But they were deleted from my bank statements on 5/21/16. I called the bank to credit the money but was put on hold for 4 hours. I got frastructed and when to a local BoA in Kanas City. They told me that they my bank was corrected and if I did not get the money. It will just dropped or deleted from my account. This local manager named Travis Kimball in KCMO was the *** person never I considered him as a banker. Bank of American must removed his position from this center or you are going to have more problems in this location.
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Review
#852884 Review #852884 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Reason of review
Problems with payment

Bank Of America in Phoenix, Arizona - Replacement of DEBIT cards - more 30 days and no show.

My DEBIT card expired end of last year. 5 weeks later, I have not recieved a new card. Called 3 times. Each time I was told the card was sent and I will recieve it in about 7 to 10 business days. I had to beg the customer service personnel to look into it. Only to learn from her that they only say card was sent. In truth, they forgot. Bank of America sure have very incapable, unqualified and unwilling to help staff. I wonder when I will ever recieve my DEBIT card. Perhaps, this is Bank of America way of using my money for FREE and I have no way to access my own money.
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Review
#784156 Review #784156 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Cons
  • Incapable and unqualified staff
  • I do not care attitude
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Deliver product or service ordered

Bank Of America in South Portland, Maine - WORST BANK IN AMERICA

My debit card got stuck in an ATM at a Bank of America, not my personal bank, my bank is only in Vermont. I went to a drive up window and my card wasn't sucked up by the machine, it just got stuck in the slot. I went inside to ask them for assistance with retrieving my card and they quickly responded there was nothing they could do for me since I was not a member of their bank. I am leaving for Ghana in two days and I need my debit card to travel. I have never had worst customer service in my life. They were extremely rude and didn't even attempt to explain to me what had happened. I will never use a Bank of America again.
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Review
#675015 Review #675015 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Cons
  • Unprofessional
Reason of review
Poor customer service

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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Bank Of America - Debit Card Review from Webster, Massachusetts

1.3
Details
The new boa debit card my branch proudly issued to me last month was not accepted at any atm or vendor on my recent trip abroad. The branch manager knew I was travelling but failed to inform me that the chip in the card would not work outside the usa. I had placed a travel alert on my account in advance but that was not the issue. I had no access to cash for the entire trip. BOA phone service was all automated or not working during off usa business hours. On returning and hearing my complaint the boa manager took a week to get back to me saying that they were not sure what had happened. I closed my account, which I had opened in 1998.
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Review
#609486 Review #609486 is a subjective opinion of poster.
Product
Bank Of America Debit Card
Reason of review
Problems with payment