Update by user Apr 18, 2018
There is no link. I went to put money into my daughter's account at a drive-through and was refused because it was $30 in cash.
Update by user Apr 17, 2018
Should have read"my credit union does NOT have branches there. If they did this wouldn't be a problem.
Original review posted by user Apr 17, 2018
My daughter is attending college in another state and my credit union does have branches there. There is a BOA on campus so she opened a checking account there.
One day she called and was afraid an Uber might overdraft her account(she was going to pick up her paycheck) so would I deposit THIRTY DOLLARS in her account. I pulled 30 from my ATM and tried to deposit a TWENTY and a TEN of AMERICAN DOLLARS in her account and they refused to allow it because although she has an account with them I do not.??? What the hey, this is AMERICAN MONEY!??? I started to write a check but they me told that it might take three days to clear because it was a different financial institution even though my credit union is in the same city.???
I could use a MONEY ORDER(which is a hassle even it costs .99 at the Bi-Lo next door) and that would be credited immediately. Then they told me if I opened an account with them(checking, savings, credit card, loan, etc.) I could immediately deposit cash. Their original excuse took the cake. They were stopping money laundering!!!!
I laughed out loud. I don't know much about money launderers but I am pretty sure they would launder more then THIRTY DOLLARS at a time. Also, if I were a money launderer, but I had a BOA account, I could launder as much as I wanted to by that nonsense. Later another person called and reversed that nonsense by telling me that BOA was trying to get away from cash money and checks altogether and deal just in debit cards, credit cards, electronic transfers(things that they could make a profit on without the hassle of straight money where their profits were slim, I thought) to make it more CONVENIENT(?) for customers.
At that point the light came on, credit unions with their lower cost banking and better customer service are killing these guys profits and they are trollling for accounts this way. The day an AMERICAN BANK refuses AMERICAN currency is the day that these banks have gotten out of control .
Product or Service Mentioned: Bank Of America Checking Account.
Reason of review: Poor customer service.
Monetary Loss: $5.
Preferred solution: accept American cash for deposits .
Bank Of America Pros: Previously reliable.
Bank Of America Cons: Bank of america, No reconsideration offered.