A Central Florida Bank of America employee stole a $6,000 CD from my family!!!
My mother visited a Central Florida branch of Bank of America, to check on her ailing father's accounts. As a caretaker, and having power of attorney, for my grandfather, my mother gave her ID over to the teller / Manager, in order to be able to review his current accounts. This woman left into an office, and a short while later returned with a few documents showing my grandfathers accounts and balances.
Unbeknownst to my mother, the teller never gave one of the records (of a $6,000 CD) to my mother. Instead, this disgusting excuse for a humban being closed the CD, created a check and later cashed the check.....utilizing my mother's POE documents (which included my grandfather's signature, which this teller forged. More on that momentarily).
A few weeks after our mother went to this Bank of America branch to check on the accounts, she received an angry letter from her siblings, who noticed that a CD had been closed, and accused her of taking this money from our grandfather. She was shocked and devastated at the accusation, for she never even KNEW this CD existed, much less would she EVER take money from ANYONE, much less her ailing father. My mother is a true angel and saint, full of pride at how she has worked for all she has, and will not even accept financial assistance from her own children, much less would she ever steal from her own father!!!
Immediately upon learning of this closed CD, my mother began a quest to get to bring this bank teller / manager to justice. She went to the Bank of America branch, she went all the way up the chain of contacts in Bank of America to have this incident investigated. We have documentation of every disgusting lie (and how this branch teller / manager's story has CHANGED repeatedly). This woman even went so far as to say that my mother "took the check outside to have my grandfather endorse it to be cashed"!! My grandfather lives in Arkansas, and has NEVER traveled to Florida, so this in itself was impossible!!! But no matter how clear it was that this woman was guilty, covering, changing her stories and outright lying, every attempt to even have her investigated and brought to justice has failed.
My mother has contacted every Government Agency she knows (Banking Fraud commissions, Department of Elderly Affairs, etc. etc.), to try to get assistance in bringing this dispicable woman, who prays on unsuspecting elderly people, to justice....TO NO AVAIL. The final correspondence that my mother received from the investigative lead at Bank of America (in Atlanta, GA), basically concluded by saying that the teller / manager in question would continue to be monitored over a period of time and, should anything suspicious surface, she would be fully investigated.
That was the end, and we have hit a brick wall. I cannot tell you the pain and torment this has caused my mother, who is such a gentle, honest and sensitive soul....and who has had to bear the pain of her family's accusations, and who has received NO justice or closure from the Bank of America, an employee of which has stolen $6,000 from my family.
BEWARE, BEWARE, BEWARE, AND PLEASE WARN AND PROTECT YOUR ELDERLY FAMILY MEMBERS IN FLORIDA FROM EVER HAVING THIS HAPPEN TO THEM!!
Very Best Regards from a distraught family.....
Product or Service Mentioned: Bank Of America Banking Service.