I am so frustrated with the runaround I am getting from bank of America. I was unemployed when I first started requesting a review of my request for modification.
It has been 8 months since I started the process. Every Time the seemed to take long to review the packet and then they would request other documents and etc. Finally I got a job one that ny the way pays me 1/2 of what I used to earn. But being that I do not have any other bills than utility bills I would be OK to give a payment on a mortgage.
Well after two weeks of working they sent me an overnight package requesting additional information and giving me a deadline date of 3/16/12 to deliver. I sent the document on 3/9 and BOA confirmed on 3/12 receipt of documents. Four days prior to deadline date. When I called on 3/12 to confirm receipt I find out that BOA placed my mortgage on foreclosure since 3/2.
HOW CAN THIS HAPPEN! WHO DROPPED THE BALL. At this time I am calling and calling and they cannot stop foreclosure, even though I have the letter asking me to send documents before 3/16. I NEVER RECEIVED A LETTER FROM BOA TELLING ME THEY WILL PLACE MY HOUSE ON FORECLOSURE!!!
NEVER!!! At this time I am getting the run around - totally lost for words. My property is a farm and I have sold all my horses and goats to be able to have enough money to bring my account up to date just in case my request does not go thru. And they have the nerve to tell me that even if my RMA does not go thru I cannot pay on the account!!!
Do they not have a kindness nerbve in their body!!! It is only my daughter and I and having to deal with people wanting to see my home and almost to the point of harassment from Realtors! I want to National with this case. DOES anyone know please how to take this complaint to national TV?
I am on med and my daughter has nightmares every night. bad enough I had to sell all her horses who she adores and now thinking that we will be homeless!
Unforgivable, i am not a number AM a person. They are so inhumane!
Product or Service Mentioned: Bank Of America Mortgage.
Monetary Loss: $110.