I discovered today that if you make more than three transfers from savings account to your checking, overdraft or BOA credit card, in one month, via the Internet, BOA will charge you $3.00 per transaction. But if you make the transfer at an ATM or the counter, it is free.
When I called for an explanation, I was first told it was federal law, then later in the conversation, the Bank Rep called it a policy. I picked up the word policy and got him to admit there is no such federal law, that it is a BOA policy. So BOA is charging the customer for using on-line services and lying about it.
They actually tell there represents to lie and say it is a federal law. How can one trust a bank that instructs it employees to lie to the customer?
Product or Service Mentioned: Bank Of America Checking Account.