Product: Bank Of America Home Equity Loan Clear all filters (2 of 2 reviews match)
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Bank Of America in Belmont, Massachusetts - Home EquityLine Application

I am a 35 year retiree from Bank of Boston. I received a letter from Bank of America January of 2015 to re-apply for my existing equity line of credit. I have this line of credit for many years with an excellent credit record. I went to my branch in Wilmington MA showing letter to the loan officer and obliged to help with a new equity credit line for me and wife. I gave him all my personal records. My complaint is I was tossed around for a year and a half which is outrageous especially with my outstanding record. I look forward from hearing from with an explanation. My assets are over a million dollars. The courtesy given to me was outrageous.
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#862739 Review #862739 is a subjective opinion of poster.
Service
Bank Of America Home Equity Loan
Reason of review
Poor customer service

Please do not work with bank of america

we apply in Bank of America for the equity line for a pay off house.with good income,and credit score of 800 and 830.The process and the employees are unacceptable.In special Scott Thompson will be fire.you suppose to be a customer and you will be am enemy of them.the process is so bad is on the phone, you download the documents andafter that after you call, they do not tell you, they said they do not received it.after 3 months they said the application was wrong and I have to apply again. Start all over.do not loose your time. Very sad. But nobody care.
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Review
#845051 Review #845051 is a subjective opinion of poster.
Service
Bank Of America Home Equity Loan
Reason of review
Poor customer service
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Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts