Bank Of America Home Loan Reviews

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Most Helpful Review

Leaving Bank of America Not Looking Back 1 of 1 people found it helpful
I had an absolutely HORRIBLE experience getting my home loan from Bank of America. It was the WORST customer service EVER. I could write a novel about the agony but I will try to condense it to meet this format. Needless to say I am moving my banking elsewhere and I know they will sell my home loan probably before I make my first payment, so at least I will never have to deal with them again. We had a 60 day closing. That is twice as long as a...
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Paid on time for fifteen years and paid extra principle each month so probably $20,000 ahead in payments. The home was sold and in escrow in the last month and they charge a $54 late fee for the last month and sent an e-mail threatening a collection agency. Lots of luck if you deal with these crooks. They blame the problem on automation and said it couldn't be corrected. They purchased this loan from another company also. Buyer beware they...
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I didn't like
  • Automated telephone answering system
  • Cuctomer service
  • Fees
For those of you who plans to refinance your home loans with Bank of America, just be careful. I recently have been a victim of Identity Theft after I refinanced my home loans with Bank of America. I gave all my personal information including my social security number to Bank of America. The refinance process went through. However, a few weeks later, I found out someone stole my personal information to obtain several credit card accounts and...
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I am a single mother and I have had to sell my home or go into foreclosure. I sold it and the Bank Of America will not give me my payoff. I have called and they are delaying my closing of my house. They just want to charge me more late charges. They are horrible. I will never do business with them again!!! They cant wait to turn you in to the credit people and charge you late charges. They want me to go into foreclosure so they can get my...
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