I have been working with Bank of America for over two years on my modification and finally got them to move. Last week I was asked to send in 50 documents which I did and the account manager stated she didn't receive them for two weeks. Last week when I called they stated your mortgage has been sold to Green Point Bank.
I asked the account manager how could they do this when I was just given a verbal approval, she stated thats Bank of America.
Who is watching BOA as they take advantage of the consumers who worked hard.
Product or Service Mentioned: Bank Of America Mortgage.