I signed up for a mortgage loan through Bank of America. 1 day before closing Bank of America came back with a minor paperwork issue which delayed the closing by a week.
In the meantime, I had to go back to my landlord requesting an extension on my lease, have the utilities turned back on for a week and then pay a penalty to the seller as well. As if that was not enough, 2 days before the rescheduled date for closing - Bank of America called me at 6 in the evening and told me to increase the coverage on the flood insurance (even though the existing coverage exceeded the loan amount). By then, I had already packed my stuff and had the movers coming in the next day. Despite all this Bank of America refused to apologize and suggested that we move the closing date again.
Not only that - these guys were downright rude - "instead of arguing with us, you should call the insurance company right away" (as if it is my fault that they waited till 6 pm to call). I am left with no words for this organization.
I would rather stab myself in the eye with a needle than go with these guys again for a mortgage loan. Stay away from the
Product or Service Mentioned: Bank Of America Loan.
Monetary Loss: $140.