Product: Bank Of America Loan Clear all filters (83 of 83 reviews match)
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Bank Of America - Lean still on property three years after paying off practice loan

1.0
Details
I can't re-fii or sell, lean still on property 3 years later. BOA no help, total incompetence.
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Review
#1648874 Review #1648874 is a subjective opinion of poster.
Service
Bank Of America Loan
Cons
  • Lost documents
Reason of review
Poor customer service
Loss
$2000
Preferred solution
remove lean!!!!!!!

Bank Of America in Scottsbluff, Nebraska - Very unhappy

1.0
Details
When I had try getting a loan for personal reasons they nothing better to do is denied people with government money from social security disability and poor credit we don’t get second chance in my case I am nothing living on low income they don’t give a damn that’s why I am so down with Bank of America!!!!!! Nancy Montgomery
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Review
#1620575 Review #1620575 is a subjective opinion of poster.
Service
Bank Of America Loan
Reason of review
Loan
1.0
Details
June 20, 2019 at the BOA in Hixson, TN paid off my auto loan with cash. Was told by the employee that I would receive the title in 7 days and confirmed my address. A few days later I called customer service to verify they had the correct address and make sure my old...
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Review
#1583792 Review #1583792 is a subjective opinion of poster.
Service
Bank Of America Loan
Reason of review
Poor customer service
My father instructed B/A to transfer his one half interest of property into his savings account upon his death and named me the sole beneficiary. I applied for a collateral loan and it was denied.
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1 comment
Anonymous
#1584679

Wow, too early for you to be this drunk and write this post, wtf I have a headache now from trying to figure out what you were trying to say but, I must admit I never could, Jesus next time you’re drinking like this please stay off line so the rest of us don’t have to read your jibberish

Review
#1385196 Review #1385196 is a subjective opinion of poster.
Service
Bank Of America Loan
Reason of review
Order processing issue
Absolutely do not use Bank of America for mortgages. They discriminate and make it impossible to get a loan no matter how qualified you are. They also over charge you for fees and refuse to refund you despite any mistakes that they make on their end. Do not use Bank of...
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Review
#1377604 Review #1377604 is a subjective opinion of poster.
Service
Bank Of America Loan
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund

Homeless thanks to Bank of America

1.5
Details
We asked Bank of America to double-check whether or not they loan on properties in a specific location. We emphasized the obstacles that our realtor was concerned about during the in-person process as well as continued email correspondence. The loan officer went to his supervisor, Lawson England, who responded by declaring that, "yes we loan on Little Gasparilla Island". We moved forward under contract with the property as well as with our current home. When we updated the loan officer so he could put everything into motion, I was contacted the next day with "so sorry but we do not loan on LGI". WHAT????? I specifically asked this to be double-checked. We know the routine and are not foolish enough to move forward without getting things double-checked. Mr. England failed to do his job and this was unquestionably out of laziness. Had he done his job as requested then he would have been able to tell us that, "no we do not lend on LGI" and we would not have moved forward with either property until securing other financing. He countered pointing at the "fine print", whilst failing to recognize that his failure came before the fine print. He also attempted to divert blame by stating that other lenders will not lend on LGI either, however, this is again not the point. We asked them to double-check and they did with the response that "yes, they loan on LGI". You simply cannot say that you checked and were told the property location was good to go when it really wasn't. This is a simple prerequisite that we brought attention to. How can you can say one thing with confidence when it was not true? Mr. England now wants to spin this all on us and is doing so in a very arrogant manner. His responses have been extremely unprofessional for someone in his position. We asked for confirmation and he did not do his job for us. I guess I should have known he wasn't actually working for us. Instead of saying, "you should have done this and shouldn't have done that" he should have been professional and said, "yeah I screwed up and this is what we will do to make it right". I'm really upset that I've paid them so much in interest over the years on my current mortgage. Now, we find ourselves homeless in 15 days...thanks Bank of America...you dropped the ball and your "supervisor" with "years of experience" wants to blame the customer instead of being a man by admitting that he and his people made an enormous and simple error.
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Review
#1116005 Review #1116005 is a subjective opinion of poster.
Service
Bank Of America Loan
Cons
  • Customer service
Reason of review
Failure to serve customer as specifically requested.
Loss
$350000
Preferred solution
Let the company propose a solution
Tags
  • Lakewood Ranch Bank Of America
  • Sarasota Bank Of America

Bank Of America Loan Review from Janesville, Wisconsin

1.0
Details
Hello. My father received checks in the mail. Ge qualified for 25,000 and he used about 18,000....his payments was 200.00 a month. Than he received a bill for 500.00 a month. Than he tried to talk to a rep. They told him he had to pay 500.00 a month for 30 years. The interest would be 159 thousand. This is worse than a loan shark. . . This should be illegal as *** . ..a person 75 years old getting scammed by bank of America. They should be locked up for scamming senior citizens. ....
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1 comment
Anonymous
#1163905

No doubt there is more to this story. Is your father competent?

If not, you need to get involved and get help from an accountant, a financial counselor or attorney. Get moving.

Review
#853606 Review #853606 is a subjective opinion of poster.
Service
Bank Of America Loan
Reason of review
Problems with payment

Bank of America has become the worst bank that I have to deal with and I deal with lenders every day.

1.0
Details
I am a title insurance issuing agent. I sent Bank of America a check to payoff a loan on April 4th. I had a payoff which was good through March 30 and a per diem of $34. a day. I added the per diem and thought the loan would be paid in full. It was a $300,000 loan. Bank of America put the check in regular mail back to me saying the payoff was short by $2000. It was not, but after a week of US mail, by the time i got my check back and sorted it out, i was on the hook for another $237 of interest because BOA made a mistake. Furthermore, who puts a negotiable instrument of that magnitude in a regular envelope and regular mail? A phone call would have been great and every other bank would have called me. I will make sure everyone i know is aware of how downhill BOA has gone. I hope you get bought or go under because you are NOT worthy of being called the bank of America. When I have clients who want me to refer them to a lender, I tell them anyone EXCEPT bank of America because BOA is now the worst lender to deal with. Especially if you are a title agent- the worst. and i have been doing mortgage closings since 1993. Went through World Savings which when Wachovia bought them, i felt like Wachovia was the worst, but that was nothing compared to how *** and unprofessional BOA became.
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Review
#833795 Review #833795 is a subjective opinion of poster.
Service
Bank Of America Loan
Pros
  • Being able to obtain a payoff over the phone
Cons
  • Rude and awful
Reason of review
poor service, bad quality, and problems with payment
Loss
$239
Preferred solution
Let the company propose a solution
5.0
Details
I wrote 6 months ago about how terrible Bank of America is and little wonder they have been consistently voted on of the worst American Companies. Now it has been over 52 months and the same old misguided, inept, and negligent misrepresentation on behalf of the Bank...
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1 comment
Anonymous
#1141597

Leave Bank of America.

Review
#819237 Review #819237 is a subjective opinion of poster.
Service
Bank Of America Loan
Reason of review
abuse and negligent misrepresentaion
Loss
$600000

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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Bank Of America reviews

Bank Of America in Ellsworth, Pennsylvania - BoA lies about approvals, home inspector is shady and had no id or even tell us his name car had no company decals, BoA sold H-loan twice no notification.

1.0
Details
I will start of this review pointing out that BoA within the past 14 years has sold my loan twice without notifying me till after completion of sale. tried to refinance the bank said my credit looked fine and was pretty well approved just needed the home inspection. inspecter came didnt introduce himself no id tag, BARELY TALKED 0 PEOPLE SKILLS, walked in a room flipped the light and took a single picture in each room. few weeks later get a call saying it has been declined due to possability of "mold" and "lead" in the paint but every room in the house has been repainted with lead free paint. and due to not having so many lines of credit open for a year or more ( keep in mind he said we was alread approved on the credit side and had no problems there) he did not test anything so he just assumed their is lead and mold in the house. and the repair work and materials in the house to do repair work dont mean jack squat to them. the guy who called also said their was nothing they would do to work it out and is not open to the idea of working it out we have to get the fake mold and lead paint out of the house, impossibile considering it does not EXIST! SCREW BANK OF AMERICA AND SCREW CORPRATE BANKING...
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1 comment
Mylia
#1141608

Go away, Leave Bank of America. :|

Review
#812051 Review #812051 is a subjective opinion of poster.
Service
Bank Of America Loan
Cons
  • Lack of consistency
  • Incompetence
Reason of review
lies, runaround, shady inspector, shady business practices,
Preferred solution
Deliver product or service ordered
Tags
  • Bank of America Scam