Product: Bank Of America Loan Modification Clear all filters (86 of 86 reviews match)
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I have been working for one year on the modification process. I was approved by Countrywide Mortage back in January of last year. Then they fell headfirst into the arms of one of the biggest corporate fraud process that is happening right under the nose of the federal...
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19 comments
Anonymous
#670656

I hate to think that I am actually saying this, but Bank of America will not care about how they are hurting us and our families until they experience hurt and loss in their own... they are as evil a threat to the citizens of this country as terrorists are and they need to be dealt with just as we would the most evil of the world.

I am former military and former law enforcement, but they have nearly pushed me to reverting to my training and expertise in those fields... It is amazing how attitudes modify when they are forced to face their own mortality... or the mortality of one of their loved ones. And for what?...

a few more thousands of dollars to add to their Billions.

They need to be treated like the cancers they are... and excised from existence.

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#172113 Review #172113 is a subjective opinion of poster.
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Bank Of America Loan Modification
Loss
$400
If anyone out there is having the same problems as I am having with Bank of America MHA, please go to my web site and send me an email. I'm going to sending all emails I collect to Washington DC, 20/20 and Dateline NBC. We need to stand together and expose this...
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209 comments
Anonymous
#629013

There is no way in *** you're getting $1000 a year if you pay on time. And no way they forgave 100k in debt!

We did everything right, all documents were correct and sent certified. We had proof of all items sent and we did everything as asked. Paid all the trail payments on time, in full. We qualified fully and even got approved, but they raised the *** mortgage!

If we couldn't afford $1814 then how the *** could we swing $1901? I lost my job, my husband was laid off 6 weeks. We had 1/3 less income.

It was a joke. A sick joke.

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#172033 Review #172033 is a subjective opinion of poster.
Service
Bank Of America Loan Modification

Bank of America is Consistent

It is obvious that I am not the only one that Bank of America is blessing with their kind hearts. As I have read and read and read today I have read numerous reports that describe almost word for word what these crooks are currently doing to me and my family. Bank of America took over my loan from a company in Central Florida in July. I made several attempts to make my payment but was advised that my loan payment could not be accepted due to transfer of servicers. Well, this was on the 10th of July which was five days prior to due date of the payment. I searched and made phone calls for three weeks trying to figure out who would now have the loan, no luck. Mid August rolls around and I finally found out. I found out by a Bank of America collection agent calling attempting to collect past due debt. Upon speaking to this person I was told that they could not accept payment. I asked how they were collecting a debt if they had no information for my account in their system. Silence on the phone then, Mr. ******* please call back in two weeks. Two weeks rolss around, September, I call and get a nice gentleman on the phone. He was somewhat nice. I made a payment and I asked the man about what I could do to satisfy the past due. I explained to him that due to having absolutely no knowledge of who had my loan I could not make the payment and now I'm two months behind. He told me not to worry about it that it could not be reported and that I have a grace period. I asked about deferral and he told me that he couldn't discuss that because although they could accept payment, all my information still was not in the system and nothing could be processed. I made another payment and then was concerned about being behindated with them on the phone in December. After the December conversation I got a late notice. January rolls around and an intent to accelerate comes in after I requsted a modification the first time. Everyone I speak to gives me different information. I honestly believe that these people are taught to give conflicting information. Anyway, when I received the packet it had a statement that read if foreclosure proceedings have begun they will not be suspended, if any payments are behind pay them, items will still be reported on credit during review process. Page two reads, all foreclosure proceedings will be postponed if lloan is at that stage which as far as I know we're not. Anyway, two documents in one packet that say two totally opposite things. On top of all that, I am UNABLE to make a payment because they will not accept payment during review process according to my account information online as well as the automated service on the phone. I can't even get through to talk to a human now. Absolutely rediculous! On top of all this, I got a letter from my Tax authoriy stating that the tax bill had been returned from B of A. In the statment form B of A they stated that they did not service my loan. So now on top of everything they have put me and my family through I have to worry about paying past due property taxes that are suppose to be covered in escrow. What do these people want? You try to pay them but you can't. From reading multiple complaints on several different sites it only seems that these crooks are very very consistent and that everyone seems to be having the same problems. It disappointing to know that no form of government wants to acknowledge this and so many families are being displaced because of it. I have read a lot atoday about class action suits but I have no information. If anyone knows or would like to get a suit going or has any wisdom to offer on how to get out of this mess and away from these people please please please let me know. Saying my prayers. From what I've read the loan modification process with these people is simply a waste of time.
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3 comments
kathy0404
#112837

Please go to this website and send me an email. www.boamhaloanmod.com

Anonymous
#111935

Bank of America is a terrible place to deal with. I haven't had an account with them for nearly 14 years, yet I kept getting statements from them once a month with a 0 balance and 0 activity.

I called them repeatedly to cancel my account to no avail. I finally gave up and started just shredding those statement. Well, two days ago, I received a card from them stating that I have an overdue balance and if I don't pay it, they will ruin my credit. I called them promptly the next day and was connected to three different departments.

Nobody would tell me what my "account" status was. After waiting and holding for at least 1/2 hour, from my job no less, I finally got this woman who was from another country that couldn't understand what the heck I was talking about. She hung up. I called again the next day and they told me I had to go into the branch and close this account out in person.

Their hours are 9-3 and I work from 9-5, go figure. They told me that as of 10/29/09 they were charging a $12.00/month maintanence fee this is why I got this card. Can you imagine this?

I don't even have an account with them!! They are horrible!!!

domskeaa
#111769

I wish everyone could get together and let the world know how horrible they are. I have 3 kids and they closed my account without notice at the beginning of the month.

They told me I have to wait 30 days for my bill and groacery money.

Talk about cold hearted. Check out my story at www.igotscrewedbybankoa.blog.com

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#170006 Review #170006 is a subjective opinion of poster.
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Bank Of America Loan Modification
I'm going through the worst nightmare with them myself. It's been almost nine months and the workout information on Bank of America's web site has been showing I've been "APPROVED" for months, up until January 20, 2009, and then the workout information...
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17 comments
Anonymous
#523369

I have a story I want to present because it is simply not right, that big banks can do these things to consumers.

My husband had a Bank of America card, where I was only a user on the card, we had the card for over 30 years. He died in May 2012, I am a widow. I was the only one using this card my husband never used it.

On May 24th 2012 I got a letter from them addressed to the Estate Representative, I immediately called them and requested that they send me the bill,so I can review it and pay it. Plus this card was a cash rewards card, they told me because my husband is dead those rewards are gone. This was over $100.00.

I explained I needed the bill, to review the charges, and I wanted that $100.00 applied and even though I am not responsible to pay it, I want to pay it, we have always paid our bills.

It is not right that even in death these big Banks think they can steal the consumers money. Anything you could do to help me will be appreciated.

I feel so strongly about this that I want to write up a flyer, and pass it out to every consumer who enters Bank of America on the old road in Stevenson Ranch. That is where I live,as I think people should be educated about this..

The phone # to this department is 1-888-689 4466 the case # is 11663985.

Anything you could do to help me would be ever so much appreciated.

Now after all this they have reported it to a credit bureau, theses people need to be sued big time.

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#169456 Review #169456 is a subjective opinion of poster.
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Bank Of America Loan Modification
My husband and I have been going through this process since April 2009. It is always the same story...it's in review. We had thought that we had reached the end of the process when, in August they said that we would go through a "pre-trial" loan modification process....
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12 comments
Anonymous
#254815

Please help if the employees cannot help, where are the managers and upper levels. If the managers are doing there work why your employees are not helping in the home laon modifications.

I have been asked so may times to fax, fed ex the papers. No one is helping. I have only one house, Why no one wants to help. Please help.

Managers and Directors- if they cannot answer the calls, can they follow the calls. There are a lot of customers who can still pay if the payment is a little lower. Please help.

I really need help now. Please review all the loan modifications then you will know.

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#165037 Review #165037 is a subjective opinion of poster.
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Bank Of America Loan Modification
It is not news that there are hundreds of thousands of troubled homeowners in the country. It is not even news that the lenders refuse most who request help. But, are you aware of the fraudulent practices that the lenders are using to deny loan modifications? Here is...
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124 comments
Anonymous
#646297

You mentioned that your husband "takes home" $1300 a week. HAMP is based on gross income not take home.

Your house payment has to be over 31% of your gross income. The HAMP law isn't as helpful as everyone thinks it should be because we all live on our take home pay.

I don't work for BOA and my advise is free but NEVER, EVER make a mortgage loan on an ARM. Most people do this when rates are low and when they are there is only one way they can go.....up!

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#155810 Review #155810 is a subjective opinion of poster.
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Bank Of America Loan Modification