Product: Bank Of America Loan Modification Rating: 1 Star Clear all filters (4 of 86 reviews match)
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Bank Of America - Beware of the fine print

1.0
Details
I have a loan with Practice Solutions. From the start it was a horrible experience. Now I want to refinance and I am told that I will have to pay a 1% fee. I told them that I was over the five years (3/2014). They told me no that the date is from fully funding not the signing date. Be that as it may, the fee is based on THE ORIGINAL BALANCE! When I consulted with Chase they told me I was wrong until I showed them the agreement. They were shocked. So be ware of this bank. This is just the last straw in a series of incidents I have had. I cannot wait to get out of their hands.
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Review
#1592137 Review #1592137 is a subjective opinion of poster.
Service
Bank Of America Loan Modification
Cons
  • Everything about it
Reason of review
Problems with payment
Loss
$7000
Preferred solution
Let the company propose a solution
1.0
Details
Just moved out of my home after YEARS of B of A stress.Applied for loan mod, and then went into the never ending cycle of sending hundreds of pages of documents only to be told they were not received. Send again certified mail. Told they lost them. Over and over and...
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1 comment
Anonymous
#1229284

You MUST file complaints against Bank of America (all banks) through www.ConsumerProtection.gov

This is your USA consumer protection agency of the United States.

Review
#932361 Review #932361 is a subjective opinion of poster.
Service
Bank Of America Loan Modification
Reason of review
Order processing issue

Bank Of America - Loan Mod Scam

1.0
Details
We wanted a loan mod from Bank Of America. After receiving the loan modification offer we have decided not to accept the loan modification. This whole process has been, in my opinion, a big scam and a disgrace to Bank of America. I was led to believe that a real solution, specifically a ten year interest rate reduction to 2% and a rate of 3% for the remainder of the loan was what I was working for. After 8 months of continuous uploading of documents, constant phone calls, etc, I was offered a 30 year loan at 5%, thereby costing me an additional $80,000+ over the life of the loan. I do not see how this is supposed to help me. In addition, without my authorization, an escrow account was opened for taxes and insurance. I already pay these items myself and at the time of the mortgage initiation we paid Bank Of America a fee to do so. An unauthorized tax payment of $2654.57 was made in December of last year. Because of this erroneous payment my mortgage payment has increased by $832.44 per month, from $1639.14 to $2471,58. This is beyond “a mistake”. This is fraud and I intend to treat it as such. I have multiple personal and business accounts with Bank of America, including more than one mortgage. After this I intend to take all of this business elsewhere as some as possible
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Review
#787277 Review #787277 is a subjective opinion of poster.
Service
Bank Of America Loan Modification
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
1.0
Details
I bought a condo and was given a home loan by countrywide. When the economy crashed in 2009 I, who was a finish carpenter, was one of the first to loose my job. We called Bank of America right away and we were told they couldn't help us unless we were already late on...
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2 comments
Anonymous
#1017366

go online and become familiar with Consumer Financial Protection Agency which is the successor to the comptroller of the currency complaint process. file a complaint with the COTC which will be forwarded on to the CFPA.

that should help take care of the problem. good luck to you my deepest condolences for what you have gone through and continue to go through because of a horrible horrible Bank of America.

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Review
#668126 Review #668126 is a subjective opinion of poster.
Service
Bank Of America Loan Modification
Reason of review
Poor customer service

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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