Marlton, New Jersey
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Just moved out of my home after YEARS of B of A stress. Applied for loan mod, and then went into the never ending cycle of sending hundreds of pages of documents only to be told they were not received.

Send again certified mail. Told they lost them. Over and over and over. Two lawyers tried to resolve on our behalf, and could not get a response.

One of our lawyers spoke to a local firm handling BOA mods and suits and was told by The lawyer representing BOA that he was wasting his time, that even BOA's own attorneys could not get responses to calls or letters. Our attorney told us he could not continue to take our money when there was no way to resolve. Went to mediation, BOA given 90 days to respond and resolve.

They ignored the Order. They destroyed our lives, and it is through deliberate and purposeful company policies.

Product or Service Mentioned: Bank Of America Loan Modification.

Reason of review: Order processing issue.

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Anonymous
#1229284

You MUST file complaints against Bank of America (all banks) through www.ConsumerProtection.gov

This is your USA consumer protection agency of the United States.