I've had an account for several years, sometime this summer they made changes to the military banking, without telling me. I founf out after i tried to make a deposit at one of their ATM machines, I discovered that military accounts can now only do withdrawals.
I was pissed, I went inside two days later they said I didn't have an account with BOA, they were rude, and charged me a fee. I couldn't call them on the weekend, even though the consumer account members can. How is that helpful to military? The thing that set me off was a comment "its not an issue for most of our customers, if you were deployed you wouldn't need an ATM"???!!
Really?? I just wanted an appology switching to a new account at a new bank was a hassle but I'm so glad I did it.
Product or Service Mentioned: Bank Of America Account.