Product: Bank Of America Mortgage Clear all filters (161 of 161 reviews match)
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1.2
Details
We are very qualified to purchase a second home and were assured for 6 weeks that closing documents would be to escrow on time. Now it is one day past closing and no docs. Were assured that this morning it would happen. Now not assured. Seller has signed all their...
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Review
#1562326 Review #1562326 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Cons
  • Late loan processing
  • Preditory practice to lure mortgage borrower
  • Criminal business practices
Reason of review
Poor customer service
Loss
$117500
Preferred solution
Let the company propose a solution
Sometime back I had my mortgage with B of A. By no fault of my own I fell behind in my mortgage payments (wife passing, insane medical, medication bills, drop in the economy). It was the most difficult time in my life. B of A sent me a brochure about Keep your home...
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#1502348 Review #1502348 is a subjective opinion of poster.
Service
Bank Of America Mortgage

Bank Of America in Tulsa, Oklahoma - Mortgage fraud

1.0
Details
Because if the Obama bank bail out. BOA began fraudulent changing mortgage contracts. A lot of good people lost their homes. To cover their tails they dumped records. Why are they still being allowed to continue fraudulent activity? This is lawlessness and robbery at it's finest
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Review
#1490801 Review #1490801 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Poor customer service

Bank Of America in Tyler, Texas - Disorganized

1.1
Details
Had an income loss, boa wanted to foreclose. Sent them a bank wire by the day they wanted. Now they say its too late!! One tells you what to do and how to do it, then you find out that it was not right and they want you to pay for it. I am reporting them to the federal commision for lying
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Review
#1428639 Review #1428639 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Problems with payment
1.0
Details
I have been a B of A Customer now 34 years , they sent me a letter in the mail on 8/20/2018 .The purpose to inform me my mortgage payment and interest rate may change , as i read the content of how much of a change I almost felt as if I was going to have a heart attack...
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Review
#1396823 Review #1396823 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Resolved
Bank Of America - Horrible "refinanced loan was purged we need to research" I can't close now

Update by user Nov 07, 2018

BofA came through with the Letters of Satisfaction. Although it was after the closing they did follow through.

Original review posted by user Oct 31, 2018

Trying to close a cash deal on my home but old mortgage from B of A and refinanced by B of A is not showing in county records, they never recorded it...they...
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1 comment
Anonymous
#1595543

I know,BOA claimed I was behind and refused to take my payments,then claimed I was about to be foreclosure unless I paid for a tittle search (?) as well as other bs demands.so with a certified BOA cashiers check I paid all that I was told I needed to and resumed making payments,in cash,in person,at local bank and little more than a year later I paid last 3 payments early.They didn’t want to take the payment,due to the fact that they wanted for me to call ahead for a “payoff”statement (?)!whatever!...So a few days go by and I get a call from BOA about past due payments,just as I recived a statement in the mail Showing that I had made the payoff and another came reflecting zero payments?Then 2 FedEx a day along with collections calls and more conflicting statements.When I finally spoke to a person who confirmed that “yes” they had recorded of reciving my payoff but didn’t apply it to the payoff of my mortgage and wouldn’t be applying the payments to the loan!Well after going around-n-round about it with them I finally just said,”well fine then you have to give my money back to me then,you get to just hold my money!”To which I was told “No they would not be giving any money back!”Needless to say that was not the end of the ordeal,However I did keep my home and it only took BOA more than 2 YEARS to get my secure warranty deed to me even if the law in my state only gives the bank 60 days to provide the home owner with the clear deed!After checking all activities on my deed on file with my county’s courthouse there was no record of any foreclosures filed on behalf of The Bank Of America!Dont take any *** from the BULLYS!Fight them,if you have any doubts about what they tell you go to your county’s courthouse and check.

Review
#1392021 Review #1392021 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Poor customer service
Loss
$270000
Preferred solution
get me proof of satisfied loan in 2007
I have had a Bank of America account for over a decade. I started getting various random fees added to my different accounts. I decided to check the fees and interest rates in comparison to the other banks. Amazing! Band of America has the HIGHEST FEES and the LOWEST...
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Review
#1162002 Review #1162002 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Poor customer service

Bank Of America - MORTGAGE FRAUD by fugutive United Kingdom

Escrow account was created pay property tax and a payment arrangements was already in place...mortgage payment increased my $863.00 PER MONTH... SERVERAL MONTH AGO CUSTOMER SERVICE HAS FAILED TO CORRECT THE ISSUE. A third party is implemented technology from the United Kingdom to steal money...by forcing senior citizens to pay...fugutive are using this black market technique to rob innocent victims. It very hard to get someone on the telephone...fraud altert.....
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Review
#1146785 Review #1146785 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Problems with payment
The only reason I have ANYTHING with this joke of a bank is because they bought my mortgage from another lender.I would never ever recommend banking here let alone using them for a mortgage. They play games and won't let you schedule your mortgage payment to draft in...
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1 comment
Anonymous
#1332751

"mortgage payment to draft in advance "

1-Then pay it the day it's due. What kind of weak *** complaint is this.

Waaaaaaaaaaaaa

"pay additional closing costs to move my mortgage"

2-If you could you would. Until you up your status take the time to make the monthly payment which by the way is a single transaction per month just as is the single transaction your whiny buns is complaining about.

OK loser, go ahead and tell me I work for the bank.

Review
#1052211 Review #1052211 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Problems with payment

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Reviews

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Bank Of America reviews
1.0
Details
They kept 10% of that too, and sent the mortgage holder Bank of America N A, until the damages were replaced. Some how l, the insurance co expected me to come up with the other 50% on my own by borrowing the money from Bank of America. But BankofAmerica denied me...
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1 comment
Anonymous
#1317218

I'm sorry about the loss and damage to you home. That is an awful experience.

I'm also afraid that if you've handled things in the same rambling, incoherent manner with which you related the story that these organized gangs called insurance companies, banks, and contractors are going to eat you for breakfast. And steal your home.

Review
#1035608 Review #1035608 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Problems with payment