Bank of America has made me and my family into an emotional wreck. My home was bought in June 2007, after several years of paying on our mortgage on time we were slapped with an increase on our fixed rate payment.
Our house-payment went from $1041.00 to over $1300.00 BOA says that we were over $5000 short in our escrow. Of course BO could not explain how or why this has happened. After months of fighting with BOA or monthly payment kept climbing. Re finally were able to have our house payment lowered after several months we started to see our house payment climb back up with no explanation.
Long story short we received certified letters for us to move out of our home because it was being foreclosed on 4/1/2010 We only had 1 week to move. After moving we were told the house never went through auction. To date the home has gone through 3 auctions with no sale. The bank contacted us to do a deed of loan, all the paperwork was done not once but 3-4 times because BOA kept losing the paperwork.
The paperwork was finally finalized in December and we are still waiting for a check to be cut. I have called numerous times and is told the check is in the mail. Today I receive a letter from BOA stating we are short in our escrow and our insurance has gone up and now a payment of $1548.93 is due by April 1, 2011. Every time I call BOA the right hand does not know what the left hand is doing.
Each time I talk to BOA no one knows or can explain to me what is going on with the house other than they want payment. Very upset with all the lies BOA tells me.
Product or Service Mentioned: Bank Of America Mortgage.