My husband and I have been trying for a modification loan through BOA since it became available....after all the arguing we finally then get a FedEx in the mail asking for all our personal information. I figured maybe they might actually do something now....anyway this was March of 2010 it is now July of 2010.
Every time I call they don't have a clue about what I am asking....it's simple WHAT IS THE STATUS OF MY MODIFICATION LOAN? DO WE QUALIFY? WHERE ARE MY PERSONAL DOCUMENTS? Pretty easy questions right?
Well I get from BOA... huh, wha, what do you mean?, there's nothing here on your account...oh yeah maybe, oh its in review, the underwriters have it....Please can someone tell me do UNDERWRITERS exist??
there are no phone numbers for them...I think they are ghosts. Point is this company is horrible and I would never recommend them to anyone.
Product or Service Mentioned: Bank Of America Loan Modification.