I opened an account with bank of America in may 2009.It's been a bad experience since day one, first of all they sent me and my husbands bank cards to someone else's address then when i complained for 3 weeks we finally received them after a month and a half.
Only for someone to have got a hold to my account number or credit card number and started to illegally do transaction and charge me fee's. One time they took 104.87 then 2 day's later they took 105.00.
They didn't have a reason the only thing the rep said was oh you gave someone must have given your account number to someone but i didn't.
they will not give me my money back for the 104.87 the bank rep told me i would have to just call it a lost.
So i closed one account and opened another the same day. i had to put an opening deposit of 25.00 in but i put in 35.00 i called a few minutes after to check the balance on the new account and it had a balance of 0 dollars.
Me and my husband went back to the bank to let them know, they explained to me that it was a mistake on their behalf and they will gladly transfer the money to the new account like it was suppose to be in the first place.
I assumed everything was fine, but it wasn't. On the 21st there was a negative balance in my account i called the bank and complained. they told me they couldn't do anything because when they did the transfer they credited the account they didn't put any money in there .
Now that didn't make any kind of sense what so ever all i want is my money that bank of america robbed me for and the embarrassment this has caused .....
Product or Service Mentioned: Bank Of America Account.