this morning I had a sum of 150.00 in my checking account. Well I purchased gas at 40.00 at 11am.
I went home and checked my balance and it stated that I had a total of 110.00 in my account. Well, at 1pm I had an emergency that came up, and I had to check out 600.00 dollars knowing Im going to be charged an over limit fee, plus the money will be back in the bank tomorrow morning. When I went to the BofA atm machine I checked my balance one more time and it was at 110.00, so I checked out 600.00. Well, I checked my balance and now it shows that the 600.00 moved in front of the 40.00 charge.
Now it looks like I took the 600.00 out first then the 40.00 which means I am going to be charged twice for an overdraft fee. I was informed that the 40.00 was still pending, but I went in circles stating that my bank account showed I had the money for the first transaction plus the transactions was not pending because the money was taken out which showed a balance of 110.00 if it was pending then my balance would still show 150.00..Im just very pissed because my first withdrawn was valid...I went on saying its not fair that the 600.00 dallors was moved in front of the 40.00 but the customer service agent said thats the policy and a survey has been done and most customers perfer to have the larger amount billed first.
She stated it benifited the customer but we all know it benifits the bank.
Product or Service Mentioned: Bank Of America Checking Account.