Bank of America Florida Loan Officer keeps changing the refinance loan points! It is now two months since we started a simple refi on BOA loans we already have.
We have never seen a final loan document to sign, but we have had our points changed three times, had our appraisal delayed, and played the most stressful BOA cat and mouse game.
We simply have been royally jacked around by BOA.
We have been told one story after the other with none holding water. Yet, one can call BOA loan center currently for a refi for the exact LTV figures and get the same original rate and nearly 1 1/2 less points!
Product or Service Mentioned: Bank Of America Loan.