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Bank of America trying to charge me $10.00 fee to replace 2 worn out Debit cards. Taking my account to Wells Fargo.

Adios BofA. They say it's not their fault the strips wear out. They told me Visa charges them to mail out the new cards. I told them maybe they need to make a better card strip.

Also told them I'm tired of the nickel and dime BS. As far as I can tell they're the only major bank doing this. It never ends with bad customer service.

If you google Bank of America they have tons of customer service complaints. They are the epitome of bad service.

Product or Service Mentioned: Bank Of America Debit Card.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1396227

WF or any other monster mega bank will not be an improvement. Go to a small, community bank or better yet, a credit union.

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