Following a *** of my accounts online, BFA just closed my account and will not tell me why. I receive social security and it takes 2 months to transfer to a new account, they just did this with no warning and no explanation.
They refuse to give me one, they are cold and impersonal when I call. They make you feel like you're the criminal.
I am at a loss at how to access my monies and they are telling me nothing, I have bills now I have no way to receive my social security check for the next 2 months. I do not understand how they can get away with this, I do not have the funds to contact a lawyer.
Product or Service Mentioned: Bank Of America Account.
Reason of review: Poor customer service.
Bank Of America Cons: Makes you pay for unauthorized charges.