Bill Pay used to have an E Bill section which listed all the bills to be paid be E Bill. Now they only show one credit card (theirs).
My other credit card is paid by E Bill too, so why is that no longer showing on my account? It matters today because I want to increase my payment for that credit card via Bank of America but instead I have to go to that credit card website. The E Bill was a convenient, additional check on what is being paid out, but now all they show is Bill Pay, not E Bill.
I have been using E Bill for over 4 years, so I know what I am talking about. When you eliminate that additional E Bill accounting, that verification system is disappeared without my being asked about it.
Product or Service Mentioned: Bank Of America Banking Service.
Reason of review: Poor customer service.