Woodbourne, New York
Not resolved

I received bank statements today from Bank of America. As of this month not all my accounts are listed.

I called the number on the statement. Jackie had no knowledge of the situation and suggested I call the bank. When I said that I was calling the number on the statement she put me on hold and subsequently hung up. I called back and could not get another person to pick up the phone.

I still don't know if I will be receiving more statements or why my statement summary is now abbreviated.

I was not notified of these changes.

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