Arlington, Virginia
Not resolved
1.0
Details
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on any regular day, i was on hold for 30min AT A min. On a busy day, it could be longer than an hour!!!

I ONLY call them once a year on maybe emergency issues, then it takes FOREVER!!!! WHO HAS TIME TO WAIT AN HOUR TO SPEAK TO SOMEONE ON SOME *** BOA FEES???? The reps are polite but that doesn't solve the issue!!! CUT the wait time or I'm out!!!!

Extremely *** service!!! on any regular day, i was on hold for 30min AT A min. On a busy day, it could be longer than an hour!!! I ONLY call them once a year on maybe emergency issues, then it takes FOREVER!!!!

WHO HAS TIME TO WAIT AN HOUR TO SPEAK TO SOMEONE ON SOME *** BOA FEES???? The reps are polite but that doesn't solve the issue!!!

CUT the wait time or I'm out!!!! Extremely *** service!!!

Reason of review: Order processing issue.

Monetary Loss: $200.

Bank Of America Cons: Fees.

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