We were forced to transfer to BofA from Taylor Bean. They have sent statements saying they haven't received payments that we had paid Taylor Bean.
They charged us because they didn't have insurance info transferred from Taylor Bean and even after our insurance company sent info to them they claimed that they didn't have proof that there wasn't a lapse in our coverage, therefore charged us and increased our payments to cover costs in escrow. Our payments therefore fell short of the full payment they were looking for and they claimed that we had late fees due to this. They will not reimburse us the money and I feel like we are stuck.
I am worried that their horrible tranfer is going to result in our bad credit. I don't know what to do.
Product or Service Mentioned: Bank Of America Money Transfer.