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Bank Of America in Corning, California - Thieves

We closed or accounts with BofA 25 years ago when they started holding all of our deposits until after checks would come in sometimes a week later they were bouncing everything including the last checks we wrote even after I waited several days and called to confirm that the funds were available before writing any checks. they bounced them all saying after they applied the bounce charges on the 4 checks there was no longer enough money to cover the check and that was why I was over drawn again. I talked to 4 people and asked where you get bounce charges on checks there was money in there to cover and they all said the same thing "you just don't understand" we closed our accounts that day.
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Review
#1678635 Review #1678635 is a subjective opinion of poster.
Cons
  • Are crooks
Tags
  • Thieves And Liars
1.0
Details
I went to Eastlake Pkwy Chula Vista branch to help update my information but the lady is not not nice to help me. She told me I have to wait 45 minutes to an hour. I said I will wait. When it's my turn she told me she's still waiting for the other customer to come that...
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Review
#1672143 Review #1672143 is a subjective opinion of poster.

Bank Of America in Irvine-Lake Forest, California - Extremely poor customer service

1.0
Details
Lake Forest, CA branch, doesn't matter when you go in there is always a line because there is usually only one teller. 2 women behind the counter will not step up and help out. I spent half hour in line with 2 tellers because teller#1spent the whole time helping one person. Today when I asked for the women just standing behind the counter texting for her card. Told to sit down and wait. I said I would wait at counter on the side. She would not give me her card or name because I "threatened" her because I was not going to sit down. They do not care about customers. I closed all of my accounts 2 years ago but still have to go to BankAmerica for business. II I would not use them if I did not have too!!
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Review
#1653400 Review #1653400 is a subjective opinion of poster.
Pros
  • Many locations
Cons
  • Bad customer service
  • Too many to mention
  • Customer service sucks
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bank Of America Customer Service

Bank Of America in Los Angeles, California - Bad customer service only one teller open

15 people waiting At downtown LA 7 th& Hill
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Review
#1651411 Review #1651411 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America in Lake Forest, California - Holding scam

1.0
Details
I am a small business owner and clearing funds is always important. On several occasions I have deposited client funds only to have a 10 day hold placed. I contacted the client to ask about it and every time have found the the funds were cleared from the clients accounts the same day. I have spoken with many other business owners that report the same thing. Almost all checks over $1500 (antidotal) seem to go into a no mans land for 7-10 days with the only explanation given being “its for your protection”. How can this be so if it have been removed from the payees account on day one? I think this is an short term interest scam. Someone needs to look into a class action. This is hurting folks.
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Review
#1616939 Review #1616939 is a subjective opinion of poster.
Reason of review
Unlawfully withholds funds
1.0
Details
In January of this year, I realized that I was not receiving my credit card statements. Evidently, a statement was returned to B of A WITHOUT my knowledge, saying that the name or address on the statement was incorrect. I never knew this, even after calling to make a...
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Review
#1614817 Review #1614817 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Bank of America should take responsibility and reinstate my Credit Card of 20 yrs

Stay away from bank of america

3.2
Details
Don't think bank of America protects your debit card charge you no fees. They are playing games,jokes,or fight being mean. Because they are doing this to some people being mean. don't let some people use debitcard to go shop any more. Always have to go use cash. And doesn't sounds right. I have seen a lots of people go to shop always could use debit card to go shop. Not just only cash
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Review
#1566717 Review #1566717 is a subjective opinion of poster.
Pros
  • I liked debit card protected could go use shop no decline
  • Teller
  • Nicer and efficient people
Cons
  • Fraud
  • Customer service
  • Deception
Reason of review
Bad quality
Loss
$10021
Preferred solution
Price reduction
Tags
  • Annoyed
1.2
Details
I got an email from BoA that they were cancelling my credit card. I called them and they told me I hadn't used it in a few months so for inactivity, they are cancelling my credit card. Kind of a *** way of doing business!!!
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1 comment
Anonymous
#1706414

"way of doing business!!!" This is the way of doing business that YOU AGREED to when you signed up for this card. Look, no credit card is going to let you sit around on a credit limit and not use it very long.

They're in the business to make money. They do that by you using the card the way they want you to. They aren't in the business to build your credit by your having credit cards not using them.

This of course is Credit Card 101... Google up "why was my credit card closed.'

Review
#1565077 Review #1565077 is a subjective opinion of poster.
3.9
Details
I used to have a great account a lot of money with BOA and they treated me better than any bank i've ever dealt with, Never denied any of requests whenever i needed their help. I had an accident March, 2017 and i've emailed them letting them i may not be able to pay my...
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1 comment
Anonymous
#1679668

No one cares....

Review
#1523877 Review #1523877 is a subjective opinion of poster.
Cons
  • Credit card service department
Reason of review
Credit card cancellation and account closure
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Services

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America in City Of Industry, California - To difficult for me to read and answer questions to mail it back

Bank Of America - To difficult for me to read and answer questions to mail it back
April 19, 2019 I recieve a letter that i read on the first page and 2nd page that they give me some questions to answer mark it down. But those questions i read dont even know how to read and understanding fill out the application form and go mail it back
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Review
#1518843 Review #1518843 is a subjective opinion of poster.