State: California Clear all filters (198 of 1445 reviews match)
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1.0
Details
In January of this year, I realized that I was not receiving my credit card statements. Evidently, a statement was returned to B of A WITHOUT my knowledge, saying that the name or address on the statement was incorrect. I never knew this, even after calling to make a...
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Review
#1614817 Review #1614817 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Bank of America should take responsibility and reinstate my Credit Card of 20 yrs
3.9
Details
I used to have a great account a lot of money with BOA and they treated me better than any bank i've ever dealt with, Never denied any of requests whenever i needed their help. I had an accident March, 2017 and i've emailed them letting them i may not be able to pay my...
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1 comment
Anonymous
#1679668

No one cares....

Review
#1523877 Review #1523877 is a subjective opinion of poster.
Cons
  • Credit card service department
Reason of review
Credit card cancellation and account closure
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Services
1.0
Details
Bank Of America - Blacklisted for LIFE!!!
Wen't online to open a savings account, denied. Went into the branch and also denied. They said to call the number im the email they sent you. The Risk Identification Support Center Customer Service at 877.240.6886, opt. 2, and gave the lady my SSN and she told me the...
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4 comments
Anonymous
#1662470

C'mon, anyone quoting the FDCPA knows exactly why they were denied a bank account. Calling the magical manager won't do anything for you. The computer already said no. Harangu...

Review
#1495236 Review #1495236 is a subjective opinion of poster.
Reason of review
Poor customer service
1.7
Details
I have been a loyal customer for several years. I have direct deposit for my pay check and deposit other funds through out the week. A few days ago I deposited a money order and they put a hold for 2 weeks. Its a money order from the US Post office! I called and spoke...
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Review
#1341825 Review #1341825 is a subjective opinion of poster.
Pros
  • Never had any issue until now
Cons
  • Hold funds
Reason of review
Poor customer service
Loss
$575
Preferred solution
Full refund

Bank Of America in Norwalk, California - BofA closed my Checkings acct.& Kept my money!!!

1.0
Details
I got an email, then a letter from BofA for inactivity! They closed my account(which I’m ok with, because I bank with Chase)..BUT— WHERE’s my remaining Balance $$that was in my account!?!They kept it!!
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Review
#1321837 Review #1321837 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I was charged 12$ fee after boa’s mobile deposit failed to read the account number on a deposited cheque properly. I called customer service and they told me they couldn’t refund the cheque charge despite their ability to read the account number on the cheque and...
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Review
#1185890 Review #1185890 is a subjective opinion of poster.
Cons
  • Overall failure for a good long term customer
Reason of review
Poor customer service
Loss
$12
Preferred solution
Full refund
Tags
  • Bank Of America Greedy
  • Switch To Discover
1.0
Details
I have my friend of almost 40 years help me by listening to phone calls together so she can help me I cant hear well or understand the terms plus Im getting old and I need the help. Today they demanded I take it off speaker phone that she couldnt hear the conversation....
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Review
#1172194 Review #1172194 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America in Oakland, California - Still no resolution to my ATM payment.

1.0
Details
New ATM machine took $900 and left me with a piece of paper with a phone number. been 20 days during the holiday season and no one can say anything besides we need time to investigate. well i need to pay my bills ON TIME.
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Review
#1154626 Review #1154626 is a subjective opinion of poster.

Bank Of America in Ontario, California - A living nightmare

1.0
Details
I logged into my mobile app on October 30 2017 and showed my balance of 15 later that afternoon I logged In again that afternoon and found that I had a negative 888,888 in my account. I then received an email saying that I had insufficient funds for a purchase I made for nearly 7.00 and I called and they stated it was due to a debit hold on my acct that overdrew my acct I inquired as to what would happen with my automatic deposit of my disability benefits and they stated I would be unable to access any of my funds. I now am on the *** of being evicted because I am unable to pay my rent and I have had two items returned unpaid
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Review
#1128390 Review #1128390 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America in Fresno, California - Some scam artist stole my account BofA closed my account

1.4
Details
This friday night a "Debt consolidation specialists" took the information fiven in trust and attempted to srain my bank accounts as of right now i have loan payments due and bikls to pay vut the bank is holdingonto my check and all the money in mt savings account all because some *** decides to steal my hard earned money and life savings
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Review
#1082415 Review #1082415 is a subjective opinion of poster.
Reason of review
Poor customer service