Bank Of America Customer Care Reviews in Camarillo, California
(1 of 110 reviews match)
Bank of America C.S.
Today, May 11, '16 I called C.S. to find out why my new checks had not arrived. An email from them stated it shipped on May 6th, 5 days ago! All I received from C.S. and a supv. was "it can take up to 10 business days." I repeatedly reminded them that it was in the USPS on May 6th and it doesn't take 6 days once the postal service has it! All I kept receiving was the standard "It can take up to 10 days." Over and over I reminded them the P.O doesn't take that long." I doubt that it was actually given to the P. O. on May 6th but when the order was released for mailing. I have found this to be the issue in other cos. as well. Overall, the P.O. does a good job of delivering mail in a timely fashion. I never dealt with so many "nitwits" in one call. Their C.S. falls into the national tragedy of continuing poor c.s. It is truly disgusting and an indictment of corporate America. James
Bank Of America Customer Care
Reason of review
Poor customer service
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