State: California City: Irvine-lake Forest Clear all filters (1 of 1482 reviews match)
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Bank Of America review in Irvine-Lake Forest, California: Extremely poor customer service

1.0
Details
Lake Forest, CA branch, doesn't matter when you go in there is always a line because there is usually only one teller. 2 women behind the counter will not step up and help out. I spent half hour in line with 2 tellers because teller#1spent the whole time helping one person. Today when I asked for the women just standing behind the counter texting for her card. Told to sit down and wait. I said I would wait at counter on the side. She would not give me her card or name because I "threatened" her because I was not going to sit down. They do not care about customers. I closed all of my accounts 2 years ago but still have to go to BankAmerica for business. II I would not use them if I did not have too!!
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Review
#1653400 Review #1653400 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Pros
  • Many locations
Cons
  • Customer service sucks
  • Bad customer service
  • Too many to mention
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bank Of America Customer Service

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www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
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