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Bank Of America in Los Angeles, California - Bad customer service only one teller open

15 people waiting At downtown LA 7 th& Hill
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Review
#1651411 Review #1651411 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Bank Of America - Blacklisted for LIFE!!!

Update by user Mar 19

Called Bank of Anti America today and they said the reason i'm blacklisted is because the current account I still have open has had a 0 balance since 9/17, so they can't close this account but they won't let me open any other accounts. That's why Bank of Italy changed...

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4 comments
Anonymous
#1662470

C'mon, anyone quoting the FDCPA knows exactly why they were denied a bank account. Calling the magical manager won't do anything for you.

The computer already said no. Haranguing the poor person on the other end of the phone isn't fair to them or people waiting on hold. Assuming they don't send you a letter, your best bet is to go to Chex Systems and pull your report. After that, pull your credit report.

It should be free since you were denied. Examine it for mistakes if any and correct them

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Review
#1495236 Review #1495236 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
for my protection B of A decided to put a restriction on my debit card. I found this out when I tried to pay for dinner and couldn't. I also sat on hold for >3 *** hours and spoke to no one. I am scheduled to go out of town tomorrow for work and I cant' access my...
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1 comment
h.kitchener
#1227240

Truth be told, you really shouldn't be using a debit card in the first place. They are very, very dangerous. Use a credit card instead or just plain cash.

Review
#937000 Review #937000 is a subjective opinion of poster.
Cons
  • Bank of america in general
  • Withholding funds
  • Your protection
Reason of review
Poor customer service
Loss
$11000
Tags
  • Unusual Activity

Bank Of America Checking Account Review

2.6
Details
Bank of America Temecula on Ynez is the worst. Every time I come in 1 or 2 tellers and long lines. Now there is 14 people in front of me on Monday at 4:00 pm. 2 people have walked out. I am done closing my account.
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Review
#777521 Review #777521 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America in Los Angeles, California - Credit Card inactivated by B of A cyber security

1.3
Details
Left Oregon and drove to California. Purchased gas and motel along the way. Five days later, in LA, credit card didn't work at a gas station. After 20 minutes of frustration, called B of A customer no-service. Told me I should have told them I was traveling. None of their business! Took 30 minutes to resolve. Suppose it had been an emergency? Needed to purchase a flight? Maybe in a restaurant with guests? No excuse for this! Supposedly protecting me. No, it is harassing and inconveniencing me. B of A VISA is awful. Will stop using it. They should not be treating their card holders this way. Invasion of privacy. Can you imagine - they want me to log onto a computer and tell them before I travel! None of their business. Worst credit card experience I've ever had.
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Review
#657695 Review #657695 is a subjective opinion of poster.
Cons
  • Blocking card
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution

Bank Of America in Los Angeles, California - Rude customer service

1.0
Details
I had the worst customer Experience with bank of america fountain valley branch , lazy customer service they don't want to help you they disrespect you , i asked for a very simple service which is if i can get a proof that i have a business account with bank of america or if i can apply for checks so i can get a voided check ,,, the customer service guy liberality told me with attitude we don't do this here , you can orders checks online i cant help you with giving you a poof that you have a business account ,, i was not convinced with what he said especially with his attitude , i went to another guy who told me that i can get a direct deposit form that proves that i have business account under my name
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Review
#640868 Review #640868 is a subjective opinion of poster.
Cons
  • Rude and awful
Reason of review
Poor customer service

Bank Of America Credit Card Review

1.2
Details
Poor customer service! I walked in for a replacement for my card. I waited for an hour, while the employees were chatting and laughing. I'm taking my money to another bank.
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Review
#638813 Review #638813 is a subjective opinion of poster.
Reason of review
Poor customer service
It was around 1AM and I was running extremely low on gas so I find the nearest gas station and swipe my BoA debit card. Turns out, the gas station was closed and rejected my card. I pull up to the next gas station (which only accepts debit card and I have no cash on...
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Review
#624932 Review #624932 is a subjective opinion of poster.
Cons
  • No resolution available
Reason of review
Problems with payment
Tags
  • Unusual Activity

Bank Of America in Los Angeles, California - B of A stole my cahs rewards

I had been a loyal B of A customer for about 25 years. I always thought this was the bank for my needs. I trusted this bank with all my personal and business accounts. Because of my trust this 150Billion Dollar bank was able to steel around $4000.00 cash rewards, by closing my credit card accounts without giving any prior notice or valid reason. This bank not only broke my trust it also mislead me into believing that this cash rewards program was legit. To me this program is fraudulent. They started my account in August of 2012 with credit limit of $12,500.00. In October 2012 they raised my credit limit to $20,000.00. Then in February 2013 my credit limit was raised again to $25,000.00. In March 2013 they issued me another reward card with $15,000.00 additional credit limit misleading me into believing that they wanted more of our business. Then on June 3rd 2013 without any warnings they just canceled both cards. I could have taken this money out $500.00 at a time like I do now with my current bank. I was saving this rewards money for our family vacation in August. What better place to save it in than my “trusted bank”. When I called the bank on June 3rd to find out why, the customer service rep had no answers. When I asked about our cash rewards I was told that I get to keep them and was given the phone number of their closure department to claim the rewards money. I called the closure department next day and was advised by one of their reps (unpleasant one) that I had forfeited my cash rewards. I have never been late in any of my financial obligations. I pay all my bills and my employees on time. I have a perfect credit (Top 10%). I can’t figure out a reason why this bank would close my accounts. Certainly I did not give them any reasons. I would love to get a valid reason from this bank. By closing our accounts without prior warning they created total financial chaos in our organization. After doing a little research online, I realized that it is normal business practice for this bank. This is exactly how they make their billions. This bank should be punished for this kind of business practices. Stay away from this bank, it is misleading, fraudulent and conniving.
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1 comment
Anonymous
#737204

If they closed your accounts, they are required to tell you why. Complain to their regulators if they have not.

Review
#450637 Review #450637 is a subjective opinion of poster.
Loss
$4000

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts
After being laid off and on unemployment for almost 2 years, I started work late Dec 2012, I received my Payroll Check, it was a Wells Fargo account, not wanting to pay the $7 cashing fee, I decided to deposit the check into a local Bank of America branch, it was full...
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Review
#374862 Review #374862 is a subjective opinion of poster.
Loss
$3000