Bank Of America Customer Care Reviews in San Francisco, California
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Bank Of America in San Francisco, California - BOFA customer service sucks!
I needed copies of statements from closed accounts. Accounts were closed about 4 months ago. I went to the branch. They told me to call customer service. Why not spend the 5 minutes to print the statements and have a satisfied customer? I guess that is far too simple and the correct thing to do. It took me 30 minutes to get an agent on the phone. I was told they would send the statements. They still have NOT arrived!! I I will NEVER do business with BOFA! Ironically, I had considered changing back to BOFA from another major bank who is now involved in scandal. That is not happening!
Bank Of America Customer Care
Reason of review
Poor customer service
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