State: California City: San Francisco Product: Bank Of America Customer Care Clear all filters (1 of 110 reviews match)

Bank Of America in San Francisco, California - BOFA customer service sucks!

I needed copies of statements from closed accounts. Accounts were closed about 4 months ago. I went to the branch. They told me to call customer service. Why not spend the 5 minutes to print the statements and have a satisfied customer? I guess that is far too simple and the correct thing to do. It took me 30 minutes to get an agent on the phone. I was told they would send the statements. They still have NOT arrived!! I I will NEVER do business with BOFA! Ironically, I had considered changing back to BOFA from another major bank who is now involved in scandal. That is not happening!
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#919932 Review #919932 is a subjective opinion of poster.
Bank Of America Customer Care
Reason of review
Poor customer service

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Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
(315) 724-4022
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