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Banker/VP Hayward,CA Branch approached me 73 yrs old lend money to her customer guaranteed by her and BofA, $120,000. A month later it was paid off with a cashier check, and Heloc account's balance down to zero.

7 days later same cashier check was RE-USED to debit/advance HELOC for $120,000, Bank refuses to give us our money and proof of a VALID advance.

Have been paying for 7 years, no relief in sight, statue of limitations questionable. Fraud, Forged signature, No records for transaction @ BofA.

This reviewer shared experience about "fraud, forgery, by bofa employee" and wants this business to offer any options to resolve the issue as the author lost $120000. The author is overall dissatisfied with Bank Of America and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Bank Of America.

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