Bank Of America - Cashier check of $120,000 to pay my HELOC, used to debit my account for $120,000 7 days later
Banker/VP Hayward,CA Branch approached me 73 yrs old lend money to her customer guaranteed by her and BofA, $120,000. A month later it was paid off with a cashier check, and Heloc account's balance down to zero.
7 days later same cashier check was RE-USED to debit/advance HELOC for $120,000, Bank refuses to give us our money and proof of a VALID advance.
Have been paying for 7 years, no relief in sight, statue of limitations questionable. Fraud, Forged signature, No records for transaction @ BofA.
Product or Service Mentioned: Bank Of America Account.
Reason of review: Fraud, forgery, by BofA employee.
Monetary Loss: $120000.
Preferred solution: Let the company propose a solution.