I am going to change my tone to a professional manner in hopes that you will personally correspond or respond in a proper manner.I have definitely not receive the level of customer service I had expected from BANK OF AMERICA, because all of my accounts do not total over a million dollars! What is astounding to me is the fact that this is how you treat a PLATINUM PLUS level customer that falls into the 97% of the accounts that make up the BULK in banks ,such as Bank of Americana . A couple of weeks ago, I had two accounts compromised which I had emailed you several times, and never got a respond from you. Two days ago I had another account compromised, and I still did not hear from you to show that you even cared. Im letting you know that on Monday 8/20, I will be withdrawing my funds out of Bank of America.
Reason of review: Poor customer service.
Monetary Loss: $20000.
Preferred solution: Let the company propose a solution.
Bank Of America Cons: Them at all after these last three problems.