I was given my Christmas bonus check and wanted to get $200 out of $1397.00 and BOA did not let me do it. They have tried to cash my check and somehow it would not work.
They then told me to deposit the check and the funds should be available the next day. well guess what! I have been trying to pay my rent today and I can't because they are holding the funds. You would think these days, with everything being electronics they can't verify a check in one day?
I mean really? No. I have to wait until the 15th of December. I have deposited the check on the 6th of December.
I think they should make people aware of this when you open an account. By the way, BOA charges you $5.00 for a money order while wallmart charges you $.70 for it.
I could have simply cash my bonus check at wallmart or went to another bank. As soon as my funds are available, I am closing my accounts with BOA.
Product or Service Mentioned: Bank Of America Check Deposit.
Reason of review: Poor customer service.
Preferred solution: Verify the damn check and stop treating everyone like a fraud .