Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.0
Details
I went to Eastlake Pkwy Chula Vista branch to help update my information but the lady is not not nice to help me. She told me I have to wait 45 minutes to an hour. I said I will wait. When it's my turn she told me she's still waiting for the other customer to come that...
View full review
Review
#1672143 Review #1672143 is a subjective opinion of poster.
1.0
Details
I got a call a few days ago stating that I didn't pay my credit card minimum I'm used to paying a certain amount and the minimum went up a bit didn't realize it but it was paid in full right away. Next day I get an email that the acct is closed I never missed a payment...
View full review
Review
#1671764 Review #1671764 is a subjective opinion of poster.
Product
Bank Of America Credit Card
Reason of review
unresolved issue
Preferred solution
Let the company propose a solution

Bank Of America in Wellington, Florida - Worst bank ever....

1.0
Details
This is the second time I arrived at the branch located at Old St Augustine and Bartram Parkway at one minute to 4, their closing time and they locked the door on my face. I used to bank with them NOT anymore, my only business with them is due to an small PT job that pays me through them....too bad there is nothing lower than one to rate them!!
View full review
Review
#1668000 Review #1668000 is a subjective opinion of poster.

Bank Of America - Lied to me

1.0
Details
Said they’d get back to me on 3 different occasions. Never got back to me. Been over 3 weeks
View full review
Review
#1667253 Review #1667253 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Pros
  • People who tried to make the situation right
Cons
  • No results
Reason of review
Poor customer service
Loss
$153
Preferred solution
Full refund
Tags
  • Unusual Activity
1.0
Details
A warning to anyone thinking about using any Bank of America services. I finally had to file a complaint with the Consumer Financial Protection Bureau, which oversees companies such as Bank of America. I suggest you do the same if you’re having problems with BoA’s...
View full review
Review
#1666071 Review #1666071 is a subjective opinion of poster.
Product
Bank Of America Account
Pros
  • Multiple locations
Cons
  • Incapable and unqualified staff
  • Worst bank ever
  • Terrible customer service
Reason of review
Poor customer service
Loss
$3000
Tags
  • Bank of America are Thieves
  • Fraudulent Company
  • Bank Of America Customer Service
  • Lost Money
  • Filing With The Bbb
  • Lost My Money No Customer Service
  • Wont Return My Money
1.0
Details
I use BOA's on-line bill pay service. And this evening, I realized I made a huge mistake! I wrote the wrong date for my mortgage payment to go out. And I saw my YIKES!!, $2,042.27 amount "processing" for payment tomorrow! So I called my BOA, waited some 15 minutes for...
View full review
Review
#1657837 Review #1657837 is a subjective opinion of poster.
Product
Bank Of America Checking Account

Bank Of America - Cutting off autopayments

I appreciate their concern for security but lately its been taken too far. I am having to contact bank in person regarding payments not going through. There is more than enough yet its rejecting. The telephone bankers probably from overseas take forever and how reliable are they. Its frustrating and humiliating. I pay my taxes too.
View full review
Review
#1657578 Review #1657578 is a subjective opinion of poster.
Product
Bank Of America Account
Pros
  • How it used to be
  • Many locations
Cons
  • Rejecting legitimate charges
Reason of review
Order processing issue

I wish we could give Bank of America negative stars

This bank literally needs to be shut down. They lie and steal. Then when you go to the CFPB and file a complaint, if they can, they will try to sue you in retaliation. They stole over $5,000 from my business checking account. Only after I complained to all the regulators, including the CFPB, the Federal Reserve, and the FDIC, did I get their attention, but I still think they are trying to buy time. I told the manager of the complaints resolution dept of Bank of America that I am writing to my congressman and plan to take this matter all the way to the US Attorney General if I have to. If that happens, I will be asking for damages. ,
View full review
Review
#1656058 Review #1656058 is a subjective opinion of poster.

Bank Of America in Oak Park, Illinois - Terrible and confused

I deposited 3000 into my account using a cashiers check and the bank immediately took my money and closed my account for no reason! When I contacted corporate they told me they don’t accept cashiers checks into an account! Wish I would’ve known this before I deposited my damn money!!!! They closed my account for no reason! I have to borrow money and can’t even receive my pay check from work!!! Never again BOA!!! This bank needs to close!!!!
View full review
Review
#1655769 Review #1655769 is a subjective opinion of poster.
Product
Bank Of America Account
Pros
  • Never had any issue until now
Cons
  • Nobody to talk to 4 help
  • Poor service care
Reason of review
Bad quality
Loss
$1000
Preferred solution
At least give me my pay check and compensate me for getting to work!
Tags
  • holding checks

Bank of America does not care about customers!!

1.4
Details
My BOA has no tellers, no drive up, no service. Computers are down several times a year. So therefore I have to drive several more miles to make my deposit for work, when I get there, one teller. What is the problem with BOA. They can't pay enough tellers to wait on customers, but they can buy all the URL's of the websites created for people to complain about them. Can't buy this one though, or the BBB, ha. I have to go to BOA because the company I work for bank's there, but why would anyone bank at BOA if they didn't have to???????
View full review
Review
#1655716 Review #1655716 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
staff your branches with enough tellers to provide the customer service your customers deserve!