Bank Of America Reviews

Show reviews that mention
bank account money customer customer service service credit card credit card boa
Filter review
New Reviewer

I have not gotten my debit card in the mail

Bank of America always handles problems when or if they arise. So I have my issue resolved and for that I am happy.
View full review
ID
#3054162 Review #3054162 is a subjective opinion of poster.
Location
Newark, New Jersey
Preferred solution
Deliver product or service ordered

I was miss charged for something i didn3t purchase

I was charged for something from Microsoft Redmon and i didn't pay or give any of my information to them. It was only 6 dollars but i still dont know whag it was for If you can help me find out what specifically I was charhed for that would help Anthony.G
View full review
ID
#3053095 Review #3053095 is a subjective opinion of poster.
Location
Longview, Washington

Change of address

Change of address: 2710 Jones Dr. Site# 40, Mebane NC 27302, this is my new address, my wife and I are moving effective 7 November 2021. Thank you for your assistance!!

User's recommendation: Great bank to work with!!

View full review
ID
#3037455 Review #3037455 is a subjective opinion of poster.
Location
Wichita, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
To add to my last complaint. The issue that I thought was resolved after much frustration was not. I didn't receive my "expedited shipment" of my new Bank of America travel card as promised. I phoned the number on my travel card again on October 5 and was told that the...
View full review
View full review
ID
#3037145 Review #3037145 is a subjective opinion of poster.
Location
Cornelius, North Carolina
Pros
  • Multiple locations
  • Convenient
Preferred solution
I just hope that someone looks into the issue Bank of America has with their interface with UPS and other sources of transportation. A month to get a reissued credit card is insane.
New Reviewer

Overdraft fees

Bank fees are ridiculous. What are the cut off time for same day posting? I was charged and the amount was deducted the same time then Im hit with two overdraft fees. Then $35 for a transaction that was barely $5 this is highway robbery

User's recommendation: I wouldn’t recommend no one to have an business account with this bank.

View full review
ID
#3036521 Review #3036521 is a subjective opinion of poster.
Location
Swansea, South Carolina
Loss
$70
Preferred solution
Full refund
New Reviewer

Ordered ear pods one time charge, billed me again for a trial period

Received email from Bank of America and this company was offering items at a discounted price within the email. 10/07/2021 ordered sound pods price $9.99 and sound pods bundle for $7.83. I received the items a couple weeks later they were really cheap and the sound pod case was a flexible material Three weeks later 10/31/2021 they billed my card $109.88 for the item I paid $9.99 on 10/07/2021 saying trail was completed, there were no information stating this was a trial period.. They had my card on file so they were able to bill me again without my knowledge. Buyer beware if it sounds to good to be true it is, they just want your card information to add additional charges on your account.

User's recommendation: Do not purchase items offered in emails from your bank.

View full review
ID
#3031440 Review #3031440 is a subjective opinion of poster.
Pros
  • Cheap overpriced at 10 dollars
Cons
  • Deceptive advertising
  • Use deceptive advising bait and switch
Preferred solution
Do not use deceptive advertising, advertise items for a sale price and then turn around and bill customers for the full price stating the offer was a trail without providing details that the price was a trial.

Stop payment

Send birthday gift $200.00 to granddaughter by mail on October 7 2021. As of November 1 she did not receive yet so like to know anyone cashed check. Mail lost on the way to back East. Wait one more week to see if not receive then will request to stop payment.
View full review
ID
#3029877 Review #3029877 is a subjective opinion of poster.
Location
Colton, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Accessing my account

Dear Sir/Madam, Im a costumer locater in Croatia at the moment. I had/have an account in Bank of America opened in 2009 or 2010. My last card expired in 2014 and I never closed that account. My question is how or is it possible to access to my account from Croatia? kind regards Ivana Peric
View full review
ID
#3029785 Review #3029785 is a subjective opinion of poster.
Location
Zagreb, Zagreb
Preferred solution
Let the company propose a solution

Refund

Your Reps ,they need to have more knowledge of what they are doing, most of all dont know, very un profesional
View full review
ID
#3029739 Review #3029739 is a subjective opinion of poster.
Location
Mesquite, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Blocked funds

My funds was blocked and the account who sent me the check told me to let her know as soon as I deposited it and thats what I did so how was I blocked.
View full review
ID
#3026589 Review #3026589 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

The endless text messages

Bank Of America - The endless text messages
I'm tied of being contacted about giving a review. Bank of America must be contracting with a company sending endless tests to my phone. I don't bank at bank of America. Never will because of the texts . Get control of your contractors and leave me alone
View full review
ID
#3024373 Review #3024373 is a subjective opinion of poster.
Location
Puyallup, Washington
Preferred solution
Leave me alone, quit sending endless texts to my phone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Some how the bank sent two ACH to my external bank ( Sandy Spring Bank ) for $94,594.oo One payment was supposed to clear my account 440066****254224( Visa) which it did but the second payment is sitting in my credit card account as credit of $94594.00. I have been...
View full review
View full review
ID
#3020882 Review #3020882 is a subjective opinion of poster.
Location
Potomac, Maryland
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ask questions

I called the rerouted number given to me, and they still wont talk to me without an account number. Im going to try one more time by going into the local branch.
View full review
ID
#3010500 Review #3010500 is a subjective opinion of poster.
Pros
  • Many branches
Cons
  • No answers without an account
Preferred solution
Answers to my questions so I can decide if the bank is right for me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
BOA has become a large and impersonal institution that is nearly impossible to deal with outside or straight plane "vanilla" transactions. I have been with them for over 20+ years. I had, at one time, at least two different mortgages, and currently have a number of...
View full review
View full review
3 comments
#2083939

Yes, the review is subjective, but that does not change the core issue, which is there was no clear,, compelling reason, or legal to not seek information as to why the bank couldn't accept the item for processing.

View more comments
ID
#3010484 Review #3010484 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Pros
  • On line bill pay
Cons
  • Not easy to reach by phone
  • Limited ability to respond to nonvanilla issues
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wanted to ask account questions

I dont have an account yet. I was forwarded to Fraud Department. I want to find out about transfer policies. My husband and I have a clothing business in Asaba Nigeria. We often send each other money via transfer or bitcoin. My current bank, Chase, doesnt allow bitcoin purchases or wire transfers to Nigeria. I need a bank that does.

User's recommendation: Don’t try to call BofA if you don’t have an account.

View full review
ID
#3010476 Review #3010476 is a subjective opinion of poster.
Pros
  • Many branches
  • Convienent locations
  • Online ability
Cons
  • Long wait
  • No representatives without an account
  • No results
Preferred solution
Let the company propose a solution