bank account money customer customer service service credit credit card card boa
1.0
Details
My deceased mother had all of her accounts with Bank of America. I cant make any headway with them. I even went through a banker. I am my mothers conservator of her finances and am still unsuccessful in retrieving her funds to distribute to my siblings.
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1 comment
Anonymous
#1787806

What are you doing to get the funds? What is the bank asking for?

Are you doing what they want only to find them not playing nice? Produce a will. If no will, get a lawyer to draw up probate papers. In the meantime, go to the IRS's site, get a FREE estate taxpayer ID number instantly available M-F.

Put all your stuff in a folder. Go to a branch that looks like it has older people in it if possible. Be nice. Tell them what's going on and you want to establish an estate account using all the back up you brought with you and anyone else who is in the will or in the probate if applicable.

Let them establish the account for you. Once it's solid, distribute the money from the estate account and then close it.

Review
#1728223 Review #1728223 is a subjective opinion of poster.
Pros
  • Locations
Cons
  • Terrible customer service
  • Lost documents
Reason of review
Poor customer service
Loss
$11000
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay away, groop of morans | Bank Of America review

1.0
Details
Group of Moran's.During my business loan they make mistakes every single day, stealing your money and breach your privacy.They sent me information of other people and do not notify them, Absolutely horror company.
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1 comment
Anonymous
#1797052

You mean group and moron? Like should have proof read that before you tried to insult people.

Review
#1723229 Review #1723229 is a subjective opinion of poster.
Service
Bank Of America Loan
Cons
  • Stealing
Reason of review
Stealing money. Breach of privacy, pain and suffering.
Loss
$425000
Preferred solution
Full refund
Tags
  • Fraud Company

Bank somewhere else | Bank Of America review from Branford, Florida

1.1
Details
Their credit card service is a nightmare and they mistreat and outright abuse their customers. They do not remove fraudulent charges, even when they have been proven. I would not ever recommend them to anyone, massive foreclosures and lawsuits.
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Review
#1720437 Review #1720437 is a subjective opinion of poster.
Product
Bank Of America Cash Rewards Credit Card
I was in Ohio for a week for my grandmother's funeral. I usually alert my BofA when I am traveling but forgot this time. While in Ohio I was doing a lot of things to finalize the funeral arrangements, with having my cousins send money to me through CashApp to help pay...
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Review
#1719101 Review #1719101 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • No appeal process available
Reason of review
Poor customer service
Loss
$1900
Preferred solution
Full refund
Tags
  • Bank Of America Are Banksters

Avoid Bank of America

1.0
Details
Don't use smart-phone app for depositing checks to this bank. They randomly hold large deposits (over $5,000) for an extra 2 weeks. This really hurts your cash flow and lets them sit on the funds for their use. Always go to a teller. You get next day availability of funds. Or better - go to another bank.
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3 comments
Rutger
#1790806

They don't just hold large checks. They held a $460 check & a usps money order for $1,000 for 11 days.

This bank is horrible. Avoid

Anonymous
#1787853

There's nothing "random" about a hold on a $5K check. Funny thing, it's in terms YOU agreed to or did you bother to read them?

Anonymous
#1804763
@Anonymous

In the age of Check 21 there is no excuse for such a long hold. Funds can be verified the same day if they wanted to do so

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Review
#1715742 Review #1715742 is a subjective opinion of poster.
Product
Bank Of America Check Deposit
Cons
  • Sit on your money
Reason of review
Poor customer service
Loss
$5434
Preferred solution
Deliver product or service ordered
1.0
Details
Sue them - Bank Of America review

Update by user Nov 14, 2019

1416$ loss, not 1$

Original review posted by user Nov 14, 2019

Bankbog America just niggard me last month for 1,400.00$ and some odd dollars. They sent me a monthly statement that said 1,400.00$ in account closing fees. Which just so happens to be my balance at time of closing . I never opted to have my account...
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2 comments
Anonymous
#1777092

Very smart to put a racist slur in the first sentence of your complaint. I think poorly of Bank of America however your post makes me think worse of you. Shame on you.

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Review
#1707585 Review #1707585 is a subjective opinion of poster.
Pros
  • Make it sound so good to the ears
Cons
  • Closed my account for no reason and robbed me
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1
Preferred solution
Full refund
Tags
  • liars
  • Closed Account
  • Bank Of America Sucks
  • Theivs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
My late mother and I had opened a business credit card in 2014 for my business. In late 2015, when my mother took ill, the card got closed due to lack of payments caused by expenses incurred by my mother's lengthy terminal illness. In 2017, Bank of America took $3,500...
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Review
#1705359 Review #1705359 is a subjective opinion of poster.
Product
Bank Of America Account
Cons
  • Bank of america are thieves
Reason of review
Problems with payment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Look for someplace else. | Bank Of America review from Belleview, Florida

1.0
Details

Update by user Nov 09, 2019

That should be at the end I am going to actually make money with my money look around on the Internet to 2.30% APY.

Original review posted by user Nov 09, 2019

Absolutely terrible customer service staff absolutely terrible employees. Hours to actually talk to someone or going to the bank are also terrible. It’s really not that hard it’s not correct training it’s termination. Start looking at upper management because they’re not doing their job. Trying to transfer money from account to another bank I’m not waiting five days i’m gonna actually start making money and my money.
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Review
#1704264 Review #1704264 is a subjective opinion of poster.
Product
Bank Of America Account

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Verified Reviewer
I got a loan from Bank of America they asked me what day I can pay I told him the 4th when my disability check comes in.. they change the date on me.. due to that I have many many overdraft fee.. they asked me how much I can pay I told them$200,, the change the amount...
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1 comment
Anonymous
#1774010

Let's cover the basics. How do you get overdraft fees?

You get these fees when YOU spend money YOU don't have in the account at the time. It doesn't matter if your check comes in the 1st or the 10th. Until it actually posts, YOU DO NOT HAVE that money to spend and will draw fees. It is YOUR responsibility to learn how to budget so that you can pay when you actually have money in the account.

If they changed your due date without your permission, that's another story. Pull your contract and verify but be ready for them to tell you that they changed it based on your whining.

Review
#1701992 Review #1701992 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
Tags
  • Mmmmm
1.0
Details
On Oct 2 I woke up to our 6 family accounts being closed and could not even access viewing them online. I was told BofA has right to close our accts 4 A business decision. Can’t release the $18,000 funds in 6 of our accts. For at least 10 days. These are my kids...
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1 comment
Anonymous
#1775585

I'd rather bury my money in a shoebox in the backyard than bank at Bank of America, worst bank I have ever seen in my 65 years on this earth, they tell you one thing and do the opposite, no one has a clue as to what they are doing all you get is a run around, I have 2 words for BOA but not aloud to print them LOL

Review
#1701745 Review #1701745 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Bank of america
Reason of review
Unfair practices
Preferred solution
I don’t know
Tags
  • Lost Money