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Bank Of America - I am thinking someone is under paid for their hard work.

1.0
Details
You placed a 10 day hold on a deposit. Problem it was several different checks not just one check. I have been a customer for over twenty years actually closer to thirty years and never had an overdraft. If your tellers are to under paid to do their jobs at the Legends Ranch location in Spring Texas they should get a new branch manager.
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Review
#1611140 Review #1611140 is a subjective opinion of poster.
Pros
  • Many locations
Cons
  • Rayford

Bank Of America - Horrible

1.0
Details
Bank of America closed my account with “no reason other than we don’t want your business anymore. You did nothing wrong, this happens everyday, it’s like we are breaking up, I have no other information for you other than that”. What? I don’t have access to mobile banking, my debit card or account with no reason at all and no intention of giving me a reason and that I need to wait until a letter is sent to me to follow up with anyone else. As far as my direct deposit and auto payments, “I suggest you contact them right away and figure something out”. Unbelievable!
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Review
#1609473 Review #1609473 is a subjective opinion of poster.
Cons
  • Everything about it
Reason of review
Poor customer service
Preferred solution
Know and practice integrity.
Tags
  • Filing With The Bbb
1.3
Details
I needed to deposit third party check for a friend. I called Customer Service at Bank of America and spoke with Christian. He went on to research and came back telling me to go to BofA Financial Center (confirmed location in San Diego on El Cajon Blvd) with my friend,...
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Review
#1608940 Review #1608940 is a subjective opinion of poster.
Pros
  • Never had any issue until now
Reason of review
Poor customer service
Preferred solution
BofA should train either manager or Customer Service to know what their procedures are and NOT confuse customers
1.1
Details
I have to go to boa everyday for work. Most of the time the motor bank is closed because boa is too cheap to pay enough employees to staff the branch. They do not care that the line for the one teller working is almost out the door. Yet there are other employees...
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Review
#1607832 Review #1607832 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Bank

Bank Of America - Beware of the fine print

1.0
Details
I have a loan with Practice Solutions. From the start it was a horrible experience. Now I want to refinance and I am told that I will have to pay a 1% fee. I told them that I was over the five years (3/2014). They told me no that the date is from fully funding not the signing date. Be that as it may, the fee is based on THE ORIGINAL BALANCE! When I consulted with Chase they told me I was wrong until I showed them the agreement. They were shocked. So be ware of this bank. This is just the last straw in a series of incidents I have had. I cannot wait to get out of their hands.
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Review
#1592137 Review #1592137 is a subjective opinion of poster.
Cons
  • Everything about it
Reason of review
Problems with payment
Loss
$7000
Preferred solution
Let the company propose a solution
1.0
Details
June 20, 2019 at the BOA in Hixson, TN paid off my auto loan with cash. Was told by the employee that I would receive the title in 7 days and confirmed my address. A few days later I called customer service to verify they had the correct address and make sure my old...
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Review
#1583792 Review #1583792 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
Card locked due to fraud alert for unknown reason. Called cust service but no way to verify I am account holder because they have old information in their file. Told to go to a local bank for resolution, but nearest bank is 100 miles away as they shut all of the...
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1 comment
Anonymous
#1713598

Let me ask you a question, why do they have old information? When was the last time you answered one of their emails that asked you to confirm the information on your account ...

Review
#1580089 Review #1580089 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
1.0
Details
Bank of America updated their online credit card website and Bill Pay feature. I have never had issues with this in the past. Now I had to spend some time getting things corrected after the update so that I could pay my card online again. All good and done, so I...
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Review
#1575872 Review #1575872 is a subjective opinion of poster.
Resolved
1.4
Details
My dad had some transaction happen as a debit from his account. Bank flagged it as suspicious, dad called number to verify it. Apparently something that was said the bank didn't like, so they marked it as fraudulent, debited MY OWN account (not my father's) $888,888.88...
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4 comments
Anonymous
#1713576

i wouldn't go out on a night like this for eight hundred eighty eight thousand eight hundred eighty eight dollars and eighty eight cents!

Review
#1575706 Review #1575706 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Unwarranted transaction on uninvolved account.
Loss
$888889
Preferred solution
Reverse the $888,888.88 transaction as I did not authorize it nor was it my account that caused this whole issue, or ensure this problem does not hurt my credit score and credibility trying to bank at other banks.
Tags
  • Unfair Banking Fees

Bank Of America - Misrepresented card application having affect on credit

1.0
Details
On their bank web site they suggested applying for an additional card "with no impact on credit" as I was reviewing my credit card statement. So I did and they turned me down. Just a few minutes ago I checked Credit Karma and lo and behold a hard inquiry from Bank of American showed up. They are a fraudulant organization misrepresenting themselves all of the time. They look at their customers like a buzzard looks a road kill. Something to take advantage of for their own needs. NEVER get involved with them. You will eventually become the victim of their deceit.
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Review
#1571633 Review #1571633 is a subjective opinion of poster.