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I used my BOA cc to rent a car July 2018

credit cards are supposed to be your insurance

BOA only pays up to the deductible ONLY if all requirements are met

I jumped through all their hoops and sent everything that was required to BOA exactly when the rental agency finally contacted me about the damage and quote for all of the repairs which came out to less than my insurance company's deductible of $500.00

Recently received an email stating for the second time I have been denied payment of just a little over $400.00 after explaining to them the rental car agency delayed contacting me with a quote (estimate of damages)

I am done with Bank Of America!!!!

Product or Service Mentioned: Bank Of America Credit Card.

Reason of review: Poor customer service.

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