New Reviewer

Today at one of your branches while standing in line I was asked why I was there . I replied to cash a check the person asked me in line to see the check .

I never had that happened to me going especially when there was only two people ahead of me and was not asked for their check to be seen. I asked was that policy I was told it was not and asked to speak to the bank manager whos explanation made no sense . I would like to speak with someone from corporate office .

I was never given a receipt for the cashed check and ask the person who wrote it to me to provide the info . I was told all bank of Americas were doing so which was a lie

Preferred solution: This was embarrassing .

Bank Of America Pros: Customer service is impossible to reach.

Location: Rockaway Township, New Jersey

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