Bank Of America Phone Numbers and Emails

Toll-Free Number:

  • (800) 933-6262
    Online Banking

Customer Service:

  • (877) 366-1121
    ATM or debit charges
  • (800) 215-6195
    Auto Loans Existing customers
  • (800) 688-6086
    Automated ans Spanish support
  • (757) 677-4701
    Credit card issues (cell phone roaming charges may apply)
  • (888) 689-4466
    Estate Servicing
  • (800) 432-1000
    General information, Lost or stolen ATM or debit card or checkbook, Opening an account
  • (315) 724-4022
  • (800) 934-5626
    Mortgage and Home Equity Existing accounts
  • (800) 669-6607
    Mortgage and Home Equity Existing mortgages
  • (800) 732-9194
    Report a lost or stolen credit card
  • (844) 401-8500
    Report a problem with an ATM
  • (800) 288-4408

Business Customer Service:

  • (866) 758-5972
    Small Business Online Banking support
  • (866) 543-2808
    Small Business Open a new account

Bank Of America Email:

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Bank Of America Contact Information

Bank Of America Website:

Bank Of America Help Center:

Corporate Office Address:

Bank of America Corporation
100 North Tryon Street
Charlotte, North Carolina 28202
United States

Other Info (opening hours):


Monday - Friday: 8 a.m. - 9 p.m. (ET)

Saturday: 8 a.m. - 8 p.m. (ET)

Sunday: 8:00am - 5:00pm (ET)


115 W 42nd St,

New York,

New York 10036

333 S Hope St,

Los Angeles,

California 90071

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Bank Of America Rating Based on 692 Reviews

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Product or Service Quality

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Summary of Bank Of America Customer Service Calls

09:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From


Top Bank Of America Services

Mortgage, Customer Care, Loan

Top Bank Of America Products

Account, Credit Card, Checking Account

Bank Of America Pros and Cons

Pros: Online ability, Many locations, Never had any issue until now, Long wait, Previously reliable

Cons: Customer service, No resolution available, No reconsideration offered, Poor customer service, Overall failure for a good long term customer

Related Companies

FIA Card Service, Merrill Lynch, Merrill Edge, Countrywide Home Loans, First Franklin Loan Services


Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

Bank Of America reviews and complaints

Bank Of America is ranked 154 out of 790 in Banks category

Area Served

USA, Other

Payment Methods

American ExpressDiscoverMasterCardPayPalVISA

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