Contact Bank Of America Customer Service
Bank Of America Phone Numbers and Emails
Toll-Free Number:
-
(800) 933-6262
Online Banking
Customer Service:
-
(877) 366-1121
ATM or debit charges
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(800) 215-6195
Auto Loans Existing customers
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(844) 892-6002
Auto Loans New customers
Bank Of America Emails:
Bank Of America Contact Information
Bank Of America Website:
Bank Of America Online Chat:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 a.m. - 9 p.m. (ET)
Saturday: 8 a.m. - 8 p.m. (ET)
Sunday: 8:00am - 5:00pm (ET)
Summary of Bank Of America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bank Of America Customer Service?
Payments and Charges Question:
- “Unauthorized charge”
- “Transaction issue”
- “Declined charge”
Account Question:
- “Can't log in”
- “My Zelle account was deleted”
- “I have problem login in my account and the password I need you help to open account and put new user name because email the is my account get paid to the reason is my friends send me the money on account is not fraud”
Cards Question:
- “Open card”
- “Lost card”
- “Card was used”
Request for Information Question:
- “Question about 2 party check deposit”
- “Did not transfer money to my checking account but did take money out ofsavings account”
- “I need my checking account number and routing number for my work to deposit my money”
Product/ Service Question:
- “To get a home equity loan”
- “Pay car loan”
- “To pay auto loan”
Return/ Replace Question:
- “Return a payment”
- “Ask for a replacement card”
- “Change address”
Activation/ Cancellation Question:
- “Cancel reoccurring charge from Xoom”
- “Cancel a payment”
- “Cancel my credit card”
Staff Question:
- “Talk to customer service”
- “Fraudulent services”
- “I wanna speak with customer service”
Employment Question:
- “Need a payoff request”
- “Pay off my account in full”
- “10 day pay off”
Refund Question:
- “I have a refund coming but I no longer have this back”
- “Refund”
- “Refunds”
Shipping and Delivery Question:
- “I have not gotten my debit card in the mail”
- “Tracking payment”
- “Where is my bank card”
Website/ Application Question:
- “Application”
- “Enrolling website account”
Other Question:
- “Wire transfer”
- “Fraud”
- “Verify check”
About
Mortgage, Customer Care, Loan
Account, Credit Card, Checking Account
Pros: Online ability, Many locations, Never had any issue until now, Long wait, Previously reliable
Cons: Customer service, No resolution available, No reconsideration offered, Overall failure for a good long term customer, Unprofessional
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Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.
Bank Of America is ranked 134 out of 778 in Banks category
USA, Other
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