Contact Bank Of America Customer Service
Bank Of America Phone Numbers and Emails
Toll-Free Number:
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(800) 933-6262Online Banking
Customer Service:
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(800) 432-1000Account Changes
-
(877) 366-1121ATM or debit charges
-
(800) 215-6195Auto Loans Existing customers
Bank Of America Email:
Contact Information
Bank Of America Website:
Bank Of America Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 9:00pm
Saturday: 8:00am - 8:00pm
Sunday: 8:00am - 5:00pm
Other Locations:
115 W 42nd St,
New York,
New York 10036,
United States
333 S Hope St,
Los Angeles,
California 90071,
United States
Mailing Addresses:
PO Box 25118,
Tampa,
Florida 33622–5118,
United States
Student Lending
PO Box 182174,
Columbus,
Ohio 43218-2174,
United States
How Good is Bank Of America's Customer Service?
Summary of Bank Of America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bank Of America?
Payments and Charges Question:
- “Deposit holds”
- “Unauthorized withdraeal from checking account”
- “Made outomatic payment”
Account Question:
- “Unfreeze my bank account”
- “My account”
- “Account information”
Request for Information Question:
- “I made a mistake in my address can I correct it”
- “I need help with wire transfer”
- “Find out loan account number”
Cards Question:
- “New card”
- “Use other bankcard and outomatic payment setup”
- “Card issues”
Product/ Service Question:
- “Loan payoff”
- “Auto loan”
- “Need to access my money”
Activation/ Cancellation Question:
- “Activate card”
- “Made a purchase with online airline in February; cancelled. Money not refunded. Now have $800+ bill on BOA credit card.”
- “Zelle transition cancel payment”
Shipping and Delivery Question:
- “Online banking delivery of payments”
- “Because I never received my card”
- “Tarjeta vencida”
Return/ Replace Question:
- “About change my location i need statement”
- “I need to change my address”
- “Need to change my PIN number on my card”
Staff Question:
- “About some service fees”
- “Customer service”
- “L wanna speak with customer service”
Refund Question:
- “Refund money”
- “Waiting on refund”
- “To get my money back”
Employment Question:
- “Former employee 401k and pension info”
- “Somebody has opened up an unemployment EDD account in my name and I need you to investigate and shut it down”
- “I want notary a document 401k”
Website/ Application Question:
- “First time home owner application”
- “For a recondiration of my application”
- “Application”
Other Question:
- “Mi tarjeta”
- “Supervisor hung up on me”
- “To see where my check is”
About
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Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.
Bank Of America is ranked 160 out of 1006 in Banks category
USA, Other
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