Bank Of America Contact Information

Toll-Free Number:

  • (800) 781-5393


  • (800) 669-5224

Credit Card Support:

  • (757) 677-4701

Customer Service:

  • (315) 724-4022

Executive Customer Relations:

  • (704) 386-5687

Fraud Reporting:

  • (888) 325-6435

Home Retention:

  • (877) 327-9225

Mortgage Services:

  • (888) 325-6435

Online Banking:

  • (800) 781-5393

Online Banking/Bill Pay:

  • (877) 768-9836

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Headquarters Address:

Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States

Other Info:

Hours of Operation:
Mon-Fri: 7am-10pm (local time)
Sat-Sun: 8am-5pm (local time)

Social Networks:

Summary of Bank Of America Customer Service Calls


Customers Contact Bank Of America to Ask about:


  • “Credit and debit cards”


  • “Conditions at branch office”
  • “Branch manager”

Bank Of America Rating Stats

1.6 out of 5 stars
based on 352 reviews
See all 1370 reviews reviews

Rating stats

  1. 228 reviews
  2. 78 reviews
  3. 28 reviews
  4. 11 reviews
  5. 7 reviews

Rating trend

About Bank Of America

Top 5 Bank Of America Services

Mortgage, Customer Care, Loan Modification, Loan, Banking Service

Top 5 Bank Of America Products

Account, Credit Card, Checking Account, Debit Card, Check Deposit

Top 5 Likes about Bank Of America

Online ability, Courteous agents, Previously reliable, Quality of service once i got to a teller, Many locations

Top 5 Dislikes about Bank Of America

Customer service, No resolution available, Nobody to talk to for help, I do not care attitude, Overall failure for a good long term customer


Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

Bank Of America reviews and complaints

Bank Of America is ranked 52 out of 604 in Banks category

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