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Summary of Bank Of America Customer Service Calls

7 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
00:43 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Bank Of America to Ask about:

Cards:

  • “Credit and debit cards”

Other:

  • “Conditions at branch office”
  • “Branch manager”

About Bank Of America

Top 5 Bank Of America Services

Mortgage, Loan Modification, Customer Care, Loan, Banking Service

Top 5 Bank Of America Products

Account, Credit Card, Checking Account, Debit Card, Check Deposit

Top 5 Likes about Bank Of America

Online ability, Courteous agents, Previously reliable, Quality of service once i got to a teller, Many locations

Top 5 Dislikes about Bank Of America

Poor customer service, No resolution available, Overall failure for a good long term customer, Nobody to talk to for help, No reconsideration offered

Summary

Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

Bank Of America reviews and complaints

Bank Of America is ranked 49 out of 560 in Banks category

Area Served

USA

Payment Methods

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Bank Of America Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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