Contact Bank Of America Customer Service
Bank Of America Phone Numbers and Emails
Toll-Free Number:
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(800) 933-6262Online Banking
Customer Service:
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(800) 432-1000Account Changes
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(877) 366-1121ATM or debit charges
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(800) 215-6195Auto Loans Existing customers
Bank Of America Email:
Contact Information
Bank Of America Website:
Bank Of America Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (ET)):
Monday - Friday: 8:00am - 9:00pm
Saturday: 8:00am - 8:00pm
Sunday: 8:00am - 5:00pm
Mailing Addresses:
PO Box 25118,
Tampa, FL 33622–5118
Student Lending
PO Box 182174,
Columbus, OH 43218-2174
How Good is Bank Of America's Customer Service?
Summary of Bank Of America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bank Of America?
Payments and Charges Question:
- “Fraud”
- “Direct deposit”
- “Pay my bill”
Account Question:
- “Low balance due to surprise charge”
- “Remove phone number from account”
- “For my money they took on my account”
Request for Information Question:
- “About zelle verification”
- “To find out if a check was cashed”
- “Check on hold”
Cards Question:
- “Atm card frozen”
- “Review activity on card”
- “Credit card authorization”
Product/ Service Question:
- “To get a home equity loan”
- “Loan”
- “Why was money put back after withdrawal”
Activation/ Cancellation Question:
- “Cancel an appointment”
- “I want to activate my credit card”
- “Cancel my credit card”
Shipping and Delivery Question:
- “Reporte de tarjeta retenida por un cajero automático.”
- “Was suppose to recieve my check by mail but hasnt arrived yet the bank stated i was going to 4eceive it on 23 but still no show cud i p ln ease get access to my funds im going thru a rough hardship and in process of losing my home and kids tuition ed”
- “I didn't get my card”
Return/ Replace Question:
- “I want to change my phone number”
- “Change my username an password”
- “A returned vheck”
Staff Question:
- “My app has locked me out and none of the customers service numbers are working”
- “Failed to receive common banking service”
- “Customer service”
Refund Question:
- “Refund”
- “Want to refund apple.com payment”
- “I need my refund I'm owed”
Employment Question:
- “Want to pay off on an auto loan”
- “I want to payoff outstanding debt, but lost account number”
- “Payroll services”
Website/ Application Question:
- “First time home owner application”
- “For a recondiration of my application”
- “Application”
Other Question:
- “Cashiers check”
- “Need to get verified”
- “Problems”
About
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Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.
Bank Of America is ranked 188 out of 1245 in Banks category
USA, Other
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