Contact Information

Bank Of America Phone Numbers

Toll-Free Number:

  • (800) 781-5393


  • (800) 669-5224

Credit Card Support:

  • (757) 677-4701

Customer Service:

  • (315) 724-4022

Executive Customer Relations:

  • (704) 386-5687

Fraud Reporting:

  • (888) 325-6435

Home Retention:

  • (877) 327-9225

Mortgage Services:

  • (888) 325-6435

Online Banking:

  • (800) 781-5393

Online Banking/Bill Pay:

  • (877) 768-9836
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Headquarters Address:

Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States

Other Info:

Hours of Operation:
Mon-Fri: 7am-10pm (local time)
Sat-Sun: 8am-5pm (local time)

Help in Social Networks:

Summary of Bank Of America Customer Service Calls

00:46 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bank Of America to Ask about:

Cards Question:

  • “Credit and debit cards”

Other Question:

  • “Because its not my fault. I dont understand why they send me a form talking about lawyers”
  • “Unresolved Matter with ZellePay App...ongoing” , Review # 1506986
  • “Conditions at branch office” , Review # 1332220

Bank Of America Rating Stats

1.6 out of 5 stars
based on 393 reviews
See all 1430 reviews

Rating trend


Top Bank Of America Services

Mortgage, Customer Care, Loan Modification

Top Bank Of America Products

Account, Credit Card, Checking Account

Bank Of America Pros and Cons

Pros: Online ability, Courteous agents, Previously reliable, Teller, Quality of service once i got to a teller

Cons: Customer service, No resolution available, Nobody to talk to for help, Overall failure for a good long term customer, No reconsideration offered


Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

Bank Of America reviews and complaints

Bank Of America is ranked 55 out of 992 in Banks category

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Bank Of America Stats

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