Bank of America seems to be delaying a decision on our modification.Over the 3 month trial basis I have repeatly had to send and resend information that they did not have although I had already sent it to them.
I checked up with them constantly to see where the loan was and was always shocked to find things missing. Finally it was sent for processing and shortly there after we were denied for missing information! I called immediately and was told it was reopened! I am disabled and raising my 3 grandchildren, I have lived in this home for almost 25 years now and can afford to pay this if the mortgage rate of interest would be dropped to a fair rate.
I am sick over this and feel BAC is not committed to working with their customers.
There are too many paper pushers involved and not enough people involved to make the right decisions.I certainly hope this has a positive end for me.
Review about: Bank Of America Loan Modification.