I got a call a few days ago stating that I didn't pay my credit card minimum I'm used to paying a certain amount and the minimum went up a bit didn't realize it but it was paid in full right away. Next day I get an email that the acct is closed I never missed a payment or overdrawn any of my accts when I called they claimed that I was making late payments when that's definitely not true that was the first thing I paid at the beginning of the month it was due the last week of the month then they said it was my credit score I have a good one and they gave me that card when I started to have credit so they are trying to come up with different excuses. If been a loyal customer for years and this is the treatment that I received
Product or Service Mentioned: Bank Of America Credit Card.
Reason of review: unresolved issue.
Preferred solution: Let the company propose a solution.