We have been trying to refinance our home with Bank of America for almost 5 months now. They have everything they need and continue to find ways to delay. Others have said that they just gave up. I believe this is deliberate so they can keep everyone's application fee.
They have caused much stress in our lives-jobs and relationships. I've wanted to give up many times following another large list of letters, scans, and statement explanations they repeatedly request.
Please save your relationship and health. Go to another company that is more professional, especially one that communicates with its colleagues so they aren't all asking for duplicates of everything. Tammy