after losing a small business after 9/11/01 i had extreme financial difficulty. my mortgage was taken over by bank of america from countrywide.
i applied sent in all documents along with my first trial payment due 11/1/09,2nd, 12/1/09 3rd, 1/1/10. i recieved a notice in the end of jan, 10 that i missed my first payment.thats when the serious issues started. after dozens of phone calls and hours on the phone i got nowhere. finally in may 2010 i recieved a letter stating that i was in default and did qualify for hamp but was offered an in house modification that was not much better thamy current loan.
after six months of frustrating phone calls i recieved a letter from office of the president consumer advocate stating that after further review they have concluded that all trial pmts were wer made and i had to appeal for a secnd time. why am i appealing for a major banking institutions negligence. after more phone calls and more documents i am told once again that i do not qualify for hamp because the qualifications have been changed 1/1/11..i will admit at this point i blew a gasket. more phone calls more documnts.
for the last two to three weeks nobody has even ret my calls!!! i have had it .
i have contacted the office of the controller in washington, my local congressman, and new jersy attorney geerals office.all of which had 100s of similar complaints. i implore you do not this bank bully you into forclosure ,contact your local agencies and they will be more than helpful in gettig to the bottom of this atrosious behavior.
Product or Service Mentioned: Bank Of America Loan Modification.