Update by user Aug 21
Bank of America found the mistake the Fraud Department was making. BoA has already issued a full refund that I have been waiting on since May 2019.
Original review posted by user Aug 19
See pictures attached
If anyone wants more details
Reason of review: Account fraud.
Monetary Loss: $800.
Preferred solution: Full refund.
Bank Of America Pros: Multiple locations.
Bank Of America Cons: No fraud protection.