After being with BofA for over 3 decades...they have in recent months/years become way too sensitive to potential security risks and fraud protection to the point where I never know when and where my debit card is going to be declined or locked for what they consider 'unusual activity'.
It's infuriating when I go to an ATM to withdraw cash and get a message saying the transaction can not be completed at this time and has nothing to do with the ATM machine being out of cash.
Or when I'm at a store and get my transaction declined despite knowing I have plenty of money in my account.
Their fraud protection is simply out of control to the point that not only are they keeping my money from potential thieves...they are keeping my money from me!
Product or Service Mentioned: Bank Of America Account.
Location: North Las Vegas, Nevada