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Bank Of America review in Branford, Florida: Bank somewhere else

1.1
Details
Their credit card service is a nightmare and they mistreat and outright abuse their customers. They do not remove fraudulent charges, even when they have been proven. I would not ever recommend them to anyone, massive foreclosures and lawsuits.
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Review
#1720437 Review #1720437 is a subjective opinion of poster.
Product
Bank Of America Cash Rewards Credit Card

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Bank Of America review in Belleview, Florida: Look for someplace else.

1.0
Details

Update by user Nov 09

That should be at the end I am going to actually make money with my money look around on the Internet to 2.30% APY.

Original review posted by user Nov 09

Absolutely terrible customer service staff absolutely terrible employees. Hours to actually talk to someone or going to the bank are also terrible. It’s really not that hard it’s not correct training it’s termination. Start looking at upper management because they’re not doing their job. Trying to transfer money from account to another bank I’m not waiting five days i’m gonna actually start making money and my money.
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Review
#1704264 Review #1704264 is a subjective opinion of poster.
Product
Bank Of America Account

Bank Of America review in Wellington, Florida: Worst bank ever....

1.0
Details
This is the second time I arrived at the branch located at Old St Augustine and Bartram Parkway at one minute to 4, their closing time and they locked the door on my face. I used to bank with them NOT anymore, my only business with them is due to an small PT job that pays me through them....too bad there is nothing lower than one to rate them!!
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Review
#1668000 Review #1668000 is a subjective opinion of poster.

Bank Of America review in Miami Beach, Florida: I'm very upset

Today i came to local office in bank of america in Miami beach which is located on Lincoln road & Washington ave, i have serious question but represantative told me call to this number and we are not going to help you
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Review
#1636113 Review #1636113 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Had numerous client accounts at SW Florida BOA; visit bank 7-10 times month. Never, NEVER enough employees. Lines from 8-35 or more people not uncommon; photos to prove it. One teller, to service all; they close drive-thru forcing people to come inside for bad customer...
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Review
#1620457 Review #1620457 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Pros
  • Locations
Cons
  • Horrible customer service
Reason of review
Poor customer service
Pissed off no refund on bounced check
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2 comments
Anonymous
#1632442

Why should the bank pay you for you depositing a bad check? Maybe you should pay the rest of us for reading your lame attempt to shift your blame to someone else, at what point will you take responsibility for your actions? It’s not the banks fault you deposited a bad check

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Review
#1451891 Review #1451891 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details

Update by user Jan 18

Removed posting

Original review posted by user Jan 18

I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking...
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2 comments
Anonymous
#1633096

No one cares....

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Resolved
Review
#1451864 Review #1451864 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
1.0
Details
Customer for 25 years. Gave a card w line $40k line I haven’t used for years. Asked to have line transferred to travel rewards card I would actually use. 6 calls - 2 hours-2 weeks later am told I have to apply for a card — stupid company! Why just move the line -...
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1 comment
Anonymous
#1631979

Yes a stupid company on customer service. Had a credit card for over 8 years where they unilaterally raised my credit limit to $20K.

I called to asked them if they could reduce my credit line to $5K so I can manage my credit rating (i.e., trying to reduce my revolving credit exposure). They said I had to open a new account. I said ok, but when I cancelled my old credit line and opened a new account they said the maximum allowable credit line for a new account is $2.5K. I said I had a $20K credit line before and now only asking for a credit line of $5K!

BOA required me to open a new account. She said nope, I could only get an intial $2.5K line of credit because it was a new account and it was their policy that new accounts only have an initial $2.5K limit.

You can't fight STUPID. Needless to say I went to another credit card service.

Review
#1451083 Review #1451083 is a subjective opinion of poster.
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Bank Of America review - Horrible "refinanced loan was purged we need to research" I can't close now

Update by user Nov 07, 2018

BofA came through with the Letters of Satisfaction. Although it was after the closing they did follow through.

Original review posted by user Oct 31, 2018

Trying to close a cash deal on my home but old mortgage from B of A and refinanced by B of A is not showing in county records, they never recorded it...they...
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1 comment
Anonymous
#1595543

I know,BOA claimed I was behind and refused to take my payments,then claimed I was about to be foreclosure unless I paid for a tittle search (?) as well as other bs demands.so with a certified BOA cashiers check I paid all that I was told I needed to and resumed making payments,in cash,in person,at local bank and little more than a year later I paid last 3 payments early.They didn’t want to take the payment,due to the fact that they wanted for me to call ahead for a “payoff”statement (?)!whatever!...So a few days go by and I get a call from BOA about past due payments,just as I recived a statement in the mail Showing that I had made the payoff and another came reflecting zero payments?Then 2 FedEx a day along with collections calls and more conflicting statements.When I finally spoke to a person who confirmed that “yes” they had recorded of reciving my payoff but didn’t apply it to the payoff of my mortgage and wouldn’t be applying the payments to the loan!Well after going around-n-round about it with them I finally just said,”well fine then you have to give my money back to me then,you get to just hold my money!”To which I was told “No they would not be giving any money back!”Needless to say that was not the end of the ordeal,However I did keep my home and it only took BOA more than 2 YEARS to get my secure warranty deed to me even if the law in my state only gives the bank 60 days to provide the home owner with the clear deed!After checking all activities on my deed on file with my county’s courthouse there was no record of any foreclosures filed on behalf of The Bank Of America!Dont take any *** from the BULLYS!Fight them,if you have any doubts about what they tell you go to your county’s courthouse and check.

Resolved
Review
#1392021 Review #1392021 is a subjective opinion of poster.
Service
Bank Of America Mortgage
Reason of review
Poor customer service
Loss
$270000
Preferred solution
get me proof of satisfied loan in 2007

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Products and Services Reviews

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Latest Question

Bank Of America Questions
1.0
Details
I get paid monthly at the job I'm at. I get weekly expense checks. I work where there isn't any Bank of Americas. I mobile deposit my checks and it seems every couple weeks they hold a check. I call and they usually drop the hold. I have automatic payments set up and...
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2 comments
Anonymous
#1574129

Get a new bank.... Problem solved..... You're welcome....

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Review
#1373062 Review #1373062 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Problems with payment