State: Florida Clear all filters (97 of 1445 reviews match)
filters
State:
City:
Show
Product:
Show
Had numerous client accounts at SW Florida BOA; visit bank 7-10 times month. Never, NEVER enough employees. Lines from 8-35 or more people not uncommon; photos to prove it. One teller, to service all; they close drive-thru forcing people to come inside for bad customer...
View full review
Review
#1620457 Review #1620457 is a subjective opinion of poster.
Pros
  • Locations
Cons
  • Horrible customer service
Reason of review
Poor customer service
Resolved
1.0
Details
I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking account is now in a...
View full review
2 comments
Anonymous
#1633096

No one cares....

Review
#1451864 Review #1451864 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
1.0
Details
I get paid monthly at the job I'm at. I get weekly expense checks. I work where there isn't any Bank of Americas. I mobile deposit my checks and it seems every couple weeks they hold a check. I call and they usually drop the hold. I have automatic payments set up and...
View full review
2 comments
Anonymous
#1574129

Get a new bank.... Problem solved..... You're welcome....

Review
#1373062 Review #1373062 is a subjective opinion of poster.
Reason of review
Problems with payment
deposite el dia 21 de agosto y me han puesto un hold a my cheque de 10 dias , generando perdidas economicas y cargos de 35.00 por sobregiros teniendo dinero en mi cuenta , este es el banco mas malo que he visto en los ultimos 20 anos , tanto en atencion al cliente como...
View full review
Review
#1337628 Review #1337628 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Full refund

Bank Of America in Lake Worth, Florida - Horrible experience

2.2
Details
BOA closed all my accounts even the cc acc for no reason . I 've been a preferred customer since 1998. All my acc in good standing. 2 buss and 1 personal acc. 2 Auto loans and 2 cc accounts. I have an excellent credit history and score. I call them and they can't give me an explanation. That suck,!!
View full review
Review
#1311235 Review #1311235 is a subjective opinion of poster.
1.0
Details
I made two sales to two buyers that deposited me in my account, !!! 4 days later my account was blocked, with suspected fraud !!!! absurd I get payments via zelle two times and they tell me about fraud !!! , I am a citizen who do not like the wrong things I am in the...
View full review
Review
#1301010 Review #1301010 is a subjective opinion of poster.
Cons
  • Bank neither there for your client
Reason of review
Bad quality
Loss
$403251
Preferred solution
Full refund
2.3
Details
When I am FINALLY ABLE to contact customer service, they tell me that they are locked out from being able to examine my BANK OF AMERICA account. They tell me I must be Authencated... They claim they don't know why this is necessary!!! Or being required for me to access...
View full review
2 comments
Anonymous
#1518314

"They claim they don't know why this is necessary!!"Let's see, they had a choice between taking care of whatever and getting rid of your dreadful self or they decided to play ...

Review
#1300693 Review #1300693 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Deposited the check they Withhold for 2 weeks called to a customer service explained my situation of not having money that I can’t put my life on hold for two weeks like they did I’ve got to pay my bills and I can’t not to eat I need to buy a groceries I need a gas for...
View full review
1 comment
Anonymous
#1537247

You need to leave Bank Of America. As you say they are horrible. They can't hold a check for two weeks. I'd be making complaints to the Consumer Financial Protection Bureau, t...

Review
#1278180 Review #1278180 is a subjective opinion of poster.
1.0
Details
on 6/1/2018 I went to the bank of America branch at 1930 Tamia Trail Port Charlotte FL 33948. I went to the ATM which was out of order . So I went inside only to find 25 customers on line and only one teller window open. thank heaven I did not need a Teller. I simply...
View full review
Review
#1269305 Review #1269305 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America in West Palm Beach, Florida - Rude staff

1.0
Details
1827 N Military Trl, West Palm Beach, FL 33409 Never ever come to this place, peoples here is so rude. The tablet guy with funny name ynusha or some *** like this is so stupid!! I came to change my account to this bank but i gave up... the peoples in wells fargo is much better. Feb/13/2018
View full review
Review
#1188974 Review #1188974 is a subjective opinion of poster.
Reason of review
Poor customer service